IT Support Specialist

Blair, NE, US • Posted 1 day ago • Updated 1 day ago

Contract Independent

On-site

Up to $25/hr

Fort Technologies Inc.

Fitment

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Job Details

Skills

Computer Hardware
Computer Networking
Documentation
IT Security
Laptop
Network
Operating Systems
Policies and Procedures
Printers
Regulatory Compliance
ServiceNow
Technical Support

Summary

Position: Desktop Support Specialist

Type: 18 Months Contract

Location: Onsite at Blair, NE

Rate: $25/hr on 1099/C2C

Responsibilities:

Provide technical support for hardware, software, and network-related issues.
Perform on-site troubleshooting, diagnostics, and repairs for desktops, laptops, printers, and other IT equipment.
Install, configure, and update software and operating systems as needed.
Assist with basic network connectivity issues, including Wi-Fi and VPN troubleshooting.
Utilize ServiceNow to log, track, and update IT support tickets, ensuring timely resolution.
Maintain accurate documentation of support tickets, resolutions, and system configurations.
Escalate complex technical issues to higher-level support teams when necessary.
Conduct routine maintenance and preventive checks on IT equipment.
Support end-users with IT-related inquiries and provide guidance on best practices.
Ensure compliance with IT security policies and procedures.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91164684
Position Id: 8878489
Posted 1 day ago

Company Info

About Fort Technologies Inc.

Fort Technologies Inc (FTI) is a Global Consulting and IT Services company providing IT consulting, managed services, technical support, and solutions with a single objective- leverage business goals in most reliably and cost-effectively.

We are focused on driving your business to its maximum potential. Our approach is customized to each of your needs. It is designed to give your brand a competitive edge and enhance your brand identity.

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