Voice Engineer

Gahanna, OH, US • Posted 9 days ago • Updated 9 days ago

Full Time

No Travel Required

On-site

105000 - $115,000/yr

Stanley David and Associates

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Cisco Voice
Routing
VoIP Management

Summary

Must Have Technical/Functional Skills

• Strong experience with Voice / VoIP management tools and processes

• Strong knowledge and experience with Cisco Unified Call Manager

• Good knowledge and experience with SBC technologies (Oracle)

• Strong understanding of call recording systems (Nice)

• Strong E911 experience

• Good knowledge and familiarity

• with Cisco UCS

• Good experience with general networking technologies

• Strong understanding with Microsoft Teams Calling

• 3+ years of experience managing large call manager telephony environments

Roles & Responsibilities

• Configure and enable Teams Phone System, policies, calling plans, and number assignments.

• Work with SBCs (AudioCodes/Ribbon) for Direct Routing setup and testing.

• Perform user cutovers from Cisco to Teams in coordinated migration waves.

• Configure Teams call queues, auto attendants, voicemail, and routing policies.

• Migrate and validate analog and specialty lines (gateways/intercom/paging).

• Coordinate with carriers for number porting and PSTN transitions

• Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration.

• Update routing tables, dial peers, E911 configurations, and failover paths.

• Support coexistence scenarios during phased migration.

• Provide L2/L3 troubleshooting during pilot and mass migration phases.

• Identify issues in SBC routing, Teams policy conflicts, or device registration failures.

• Handle escalations related to call quality, dropped calls, and network dependencies.

• Create detailed SOPs, migration runbooks, rollback plans, and user guides

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91097129
Position Id: 8871494
Posted 9 days ago

Company Info

About Stanley David and Associates

We strive to add value and work as true partner with our clients

Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

-We have a Global Footprint with offices in 3 countries USA, UK and India.

-SDNA Global have built up an incredible reputation within the IT strategic hiring.

-We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

-Each SDNA member has over 5 years of experience in Talent Acquisition

-We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

-Telecom, Media and Hi-tech

-Health care and Life Sciences

-Energy and Utilities

-CPG, Retail and Transport

-Banking and Financial Services

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