Customer Success Manager Oracle
TechVirtue LLC
Dice Job Match Score™
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Job Details
Skills
- Conflict Resolution
- Continuous Improvement
- Enterprise Resource Planning
- Change Management
- Cloud Computing
- Application Support
- Business Relationship Management
- Oracle Fusion
- Presentations
- Oracle Cloud
- Oracle ERP
- Oracle Financials
- Management
- Oracle
- Oracle Applications
- HR Management
- IT Service Management
- Communication
- Escalation Management
- Software Management
- Stakeholder Management
- Process Improvement
- Procurement
- EPM
- Issue Tracking
- Problem Solving
- Supply Chain Management
- Training
- Workflow
Summary
Customer Success Manager Oracle
Location: Sterling Virginia
Duration: 6-12 months
Work Arrangement: 100% onsite
Type: Contract
Job Description
We are seeking an experienced Customer Success Manager Oracle to support Oracle applications, drive user adoption, manage stakeholder relationships, and ensure successful delivery and utilization of Oracle solutions.
Responsibilities
- Manage customer success and stakeholder relationships for Oracle applications and Oracle Cloud solutions.
- Partner with business and IT teams to understand requirements, resolve issues, and drive continuous improvement.
- Drive Oracle application adoption, user engagement, and business value.
- Coordinate with Oracle support, technical teams, and implementation partners to resolve issues and escalations.
- Monitor application performance, user feedback, service levels, and success metrics.
- Support change management, training, communication, and user adoption initiatives.
- Identify opportunities to optimize Oracle processes, workflows, and applications.
- Lead stakeholder meetings, status updates, issue tracking, and escalation management.
Required Skills
- 5+ years of experience in Customer Success, Business Relationship Management, Application Management, or IT Service Management.
- Strong experience with Oracle Applications / Oracle Cloud / Oracle Fusion.
- Experience working with business stakeholders and enterprise IT teams.
- Strong understanding of Oracle ERP, application support, user adoption, and process improvement.
- Excellent communication, presentation, problem-solving, and stakeholder management skills.
- Ability to manage multiple priorities and work independently.
Preferred
- Experience with Oracle Fusion Cloud ERP.
- Knowledge of Oracle Financials, Procurement, Projects, HCM, SCM, or EPM.
- Experience with Oracle implementations, upgrades, integrations, or transformation projects.
Experience in the construction or engineering industry is a plus.
- Dice Id: 91170837
- Position Id: 9112204
- Posted 8 hours ago
Company Info
TechVirtue is involved in developing a wide range of solutions in finding the perfect candidate who has a strong knowledge in his/her work and suits the company's work culture. We even provide one-stop solutions ranging from software development and maintenance to expert support and advisory. Our team consists of experts who have several years of experience in staffing, recruitment, and web development. Our dedicated and motivated team makes sure to fulfill all our customers requirements.
