VIIS Global Inc.
VIIS Global Inc.

Senior ServiceNow Developer

Hybrid in Atlanta, GA, US • Posted 12 hours ago • Updated 12 hours ago
Contract Corp To Corp
Contract W2
Contract Independent
12 Months
Occasional Travel Required
Able to Sponsor
Hybrid
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ITSM
  • ITOM
  • service Mapping
  • Discovery
  • Event Management
  • CSM/PSDS
  • HAM

Summary

Position Overview 

We are seeking an experienced Senior ServiceNow Developer to join our team in Atlanta, GA. The ideal candidate will be responsible for designing, developing, implementing, and optimizing ServiceNow solutions that enhance IT Service Management (ITSM) and operational workflows across the organization. 

This role requires strong technical expertise in ServiceNow development, administration, integrations, and IT Operations Management (ITOM). The successful candidate will work closely with business stakeholders, technical teams, and leadership to deliver scalable and efficient ServiceNow solutions while ensuring adherence to industry best practices. 

Note: While the intent is for long-term engagement, this position is subject to annual budget approvals. The initial contract is expected to continue through the end of the fiscal year, with anticipated renewal thereafter. 

Key Responsibilities 

  • Design, develop, configure, and implement ServiceNow solutions, custom applications, and integrations. 

  • Collaborate with business stakeholders to gather, analyze, and translate requirements into technical solutions. 

  • Customize and configure ServiceNow modules, workflows, forms, business rules, UI policies, and catalog items. 

  • Develop and maintain integrations using ServiceNow APIs and web services. 

  • Troubleshoot, diagnose, and resolve platform-related issues and performance concerns. 

  • Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations visibility and efficiency. 

  • Participate in architecture discussions and recommend scalable ServiceNow solutions. 

  • Conduct code reviews and ensure adherence to coding standards, security requirements, and development best practices. 

  • Create and maintain technical documentation, including solution designs, implementation guides, and support documentation. 

  • Mentor junior developers and provide technical leadership to the ServiceNow team. 

  • Stay current with ServiceNow platform enhancements, releases, and industry best practices. 

  • Support Agile/Scrum project delivery methodologies and participate in sprint planning, reviews, and retrospectives. 

Required Qualifications 

  • Bachelor’s degree in Computer Science, Information Technology, or a related field. 

  • Minimum 5+ years of hands-on experience in ServiceNow development and administration. 

  • Strong experience with ServiceNow platform customization and development. 

  • Proficiency in: 

  • ServiceNow APIs 

  • JavaScript 

  • HTML 

  • CSS 

  • Strong understanding of ITSM and ITOM processes, workflows, and automation. 

  • Experience with ServiceNow modules including: 

  • ITSM (IT Service Management) 

  • CSM / PSDS (Customer Service Management) 

  • HAM (Hardware Asset Management) 

  • Hands-on experience with: 

  • Service Mapping 

  • Discovery 

  • Event Management 

  • Experience working within Agile/Scrum development environments. 

  • Strong analytical, troubleshooting, and problem-solving skills. 

  • Excellent verbal and written communication skills. 

Preferred Qualifications 

  • ServiceNow Certified Application Developer (CAD). 

  • ServiceNow Certified System Administrator (CSA). 

  • ServiceNow Certified Implementation Specialist (CIS). 

  • Experience implementing enterprise-scale ServiceNow solutions. 

  • Experience mentoring developers and leading technical initiatives. 

Desired Skills 

  • ServiceNow Development 

  • ServiceNow Administration 

  • ITSM 

  • ITOM 

  • CSM 

  • HAM 

  • Service Mapping 

  • Discovery 

  • Event Management 

  • JavaScript 

  • REST/SOAP Integrations 

  • Agile/Scrum 

  • Technical Documentation 

  • Code Review & Best Practices 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91164157
  • Position Id: 9001276
  • Posted 12 hours ago

Company Info

About VIIS Global Inc.

When you start looking into moving your processes and operations into the digital sphere in an effective and efficient way, you will need the help of a team that is familiar with digital transformations and who offers a whole host of SAP-related solutions and services. At VIIS Global we believe we are one of the best partners operating right now for companies looking to implement ERP upgrades, digital transformation, and other improvements to their business operations.

We established this organization to make it much easier and smoother for small to mid-size businesses to follow through on their system upgrades and digital transformation plans. We use a combination of in-depth industry expertise and amazing end-to-end solutions. This means when you work with our team you will get the Strategic Advisory and Transformation approach that will modernize your business.

 

 

 

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Prabhakar Moginigundla

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