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Job Title: Super User - Manhattan Active WMS/OMS
Job Location: Remote (60 - 75% Travel Required on Client paid basis)
Job Duration: Fulltime
Top 3 Preferred Locations are: Indianapolis IN, Nashville TN, and Central Pennsylvania
YOUR ROLE
As a Process-Focused Super User, you will serve as the operational subject matter expert during site deployments of Manhattan and Associates WMS and OMS systems. You will coordinate testing, define user workflows, assist with system configuration, and play a key role in both go-live support and post-implementation stabilization.
WHAT YOU WILL DO
Deployment Support & Execution
- Act as a liaison between warehouse operations, implementation engineers, and IT teams.
- Coordinate Quality Assurance (QA) and User Acceptance Testing (UAT) for site deployments.
- Support testing teams with test scripts, defect management, and execution tracking.
- Provide insights into operational workflows to guide system configuration and enhancements.
Training & Documentation
- Collaborate with Implementation Engineers and Trainers to develop process-specific work instructions and SOPs.
- Assist in the creation and delivery of site-specific training materials for warehouse staff.
- Provide hands-on training and system walk-throughs to site teams.
- Act as a key on-site resource during go-live to troubleshoot and escalate issues as needed.
Operational Readiness & Stakeholder Engagement
- Partner with local operations teams to ensure alignment between system functionality and business processes.
- Identify improvement opportunities and lessons learned from each deployment to inform future rollouts.
- Support building and optimizing blueprint for repeatable ongoing deployments.
- Serve as a key contact for site managers and customer leads during pre- and post-go-live support.
WHAT WE ARE LOOKING FOR
Education & Experience
- Bachelor's degree preferred; equivalent experience in warehouse operations or logistics will be considered.
- 3-5 years of experience in warehouse operations, logistics systems, or deployment roles.
- Hands-on experience with Manhattan (Manhattan Active) WMS and/or OMS systems strongly preferred.
- Prior involvement in software testing, training, or site deployment efforts is a plus.
Skills & Competencies
- Strong understanding of distribution center processes and how they map to Manhattan and Associates WMS functionality.
- Excellent communication skills with the ability to translate system behavior into operational impact.
- Comfortable leading training sessions and supporting users at all levels.
- Ability to travel to warehouse locations for deployment support.
- Organized, adaptable, and capable of handling multiple priorities during fast-paced implementations.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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