Product Manager II

Englewood, CO, US • Posted 23 hours ago • Updated 11 hours ago

Contract W2

On-site

Eliassen Group

Fitment

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Job Details

Skills

Collaboration
Customer Satisfaction
SAP BASIS
Life Insurance
Reporting
Issue Resolution
Apache Velocity
Documentation
ISP
Management
Firmware
User Experience
Computer Hardware
User Stories
Roadmaps
Privacy
Partner Relationship Management
Program Management
Account Management
Quality Assurance
Legal
Marketing
Telecommunications
Broadband
Wireless Communication
Product Management
KPI
Analytics
JIRA
Confluence
Microsoft SharePoint
Tableau
Social Media
Agile
Kanban
SAFE
Scrum
Lean Methodology
Six Sigma
Computer Science
Business Marketing
Information Systems
Business Administration
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Management Consulting
Finance
Regulatory Compliance

Summary

Description:
Hybrid 4 onsite / 1 work from home in Englewood, CO

Our client seeks a Product Manager II to harness internal and external feedback to improve Advanced WiFi performance and interoperability. The role emphasizes data-driven insight synthesis, cross-functional collaboration, and roadmap influence across hardware and firmware to increase customer satisfaction.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $58.00 to $68.00/hr. w2

Responsibilities:
Responsibilities

Synthesize insights from internal employee and external user feedback by combining qualitative sentiment and verbatim input with quantitative metrics such as trends, NPS/CSAT, and engagement data.
Translate feedback into prioritized, data-backed product improvements and roadmap recommendations across hardware, firmware, and internal programs.
Define, track, and report success metrics including sentiment trends, issue resolution velocity, feedback loop closure, adoption metrics, and reduction in recurring complaints.
Lead competitor comparison documentation across ISP, FWA, and third-party WiFi hardware and advanced feature offerings.
Manage proactive social media engagement related to WiFi 7 by partnering with social, media, and customer success teams to address public feedback, escalate critical issues, and mitigate reputational risk.
Partner with engineering, firmware, UX, and hardware teams to define requirements, write user stories and epics, and ensure validated feedback drives releases, fixes, and capabilities.
Facilitate cross-functional alignment through regular insight-sharing sessions, roadmap reviews, and stakeholder working groups.
Ensure governance, data privacy, regulatory compliance, and responsible use of device intelligence.
Maintain partner scorecards and support periodic business reviews.

Experience Requirements:
Experience Requirements

7+ years in Product Management, Partner Management, Program Management, or Technical Account Management.
Hands-on experience designing and running customer and employee feedback loops and initiating investigations based on trending data.
Proven experience driving cross-functional programs with Engineering, QA, Operations, Legal, Marketing, and Customer Success.
Experience within telecommunications, broadband, or Wi-Fi domains preferred.
Experience applying Lean and Agile delivery frameworks in large enterprise environments.
Strong understanding of Wi-Fi technologies.
Data-driven product management skills, including defining KPIs and interpreting telemetry and analytics.
Experience with Jira, Confluence, SharePoint, Tableau, and social media aggregation tools.
Familiarity with device telemetry platforms and vendor ecosystems such as Plume/OpenSync or CUJO DI (preferred).
Knowledge of Agile methodologies including Agile, Scrum, Kanban, SAFe, Scrum at Scale, LeSS, Lean, and Six Sigma.

Education Requirements:
Education Requirements

Bachelor's degree in Computer Science, Business, Marketing, Information Systems, Business Administration, or a related field, or equivalent professional experience.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxelisen
Position Id: a1WUQ000001Kh8H2AS
Posted 23 hours ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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