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Product Manager II

Englewood, CO, US • Posted 30+ days ago • Updated 3 hours ago

Contract W2

On-site

Eliassen Group

Fitment

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Job Details

Skills

Collaboration
Customer Satisfaction
Life Insurance
Reporting
Issue Resolution
Apache Velocity
Documentation
ISP
Management
Firmware
User Experience
Computer Hardware
User Stories
Roadmaps
Privacy
Regulatory Compliance
Partner Relationship Management
Program Management
Account Management
Quality Assurance
Legal
Marketing
Telecommunications
Broadband
Wireless Communication
Product Management
KPI
Analytics
JIRA
Confluence
Microsoft SharePoint
Tableau
Social Media
Agile
Kanban
SAFE
Scrum
Lean Methodology
Six Sigma
Computer Science
Business Marketing
Information Systems
Business Administration
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Description:
Hybrid 4 onsite / 1 work from home in Englewood, CO

Our client seeks a Product Manager II to harness internal and external feedback to improve Advanced WiFi performance and interoperability. The role emphasizes data-driven insight synthesis, cross-functional collaboration, and roadmap influence across hardware and firmware to increase customer satisfaction.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $58.00 to $68.00/hr. w2

Responsibilities:
Responsibilities

Synthesize insights from internal employee and external user feedback by combining qualitative sentiment and verbatim input with quantitative metrics such as trends, NPS/CSAT, and engagement data.
Translate feedback into prioritized, data-backed product improvements and roadmap recommendations across hardware, firmware, and internal programs.
Define, track, and report success metrics including sentiment trends, issue resolution velocity, feedback loop closure, adoption metrics, and reduction in recurring complaints.
Lead competitor comparison documentation across ISP, FWA, and third-party WiFi hardware and advanced feature offerings.
Manage proactive social media engagement related to WiFi 7 by partnering with social, media, and customer success teams to address public feedback, escalate critical issues, and mitigate reputational risk.
Partner with engineering, firmware, UX, and hardware teams to define requirements, write user stories and epics, and ensure validated feedback drives releases, fixes, and capabilities.
Facilitate cross-functional alignment through regular insight-sharing sessions, roadmap reviews, and stakeholder working groups.
Ensure governance, data privacy, regulatory compliance, and responsible use of device intelligence.
Maintain partner scorecards and support periodic business reviews.

Experience Requirements:
Experience Requirements

7+ years in Product Management, Partner Management, Program Management, or Technical Account Management.
Hands-on experience designing and running customer and employee feedback loops and initiating investigations based on trending data.
Proven experience driving cross-functional programs with Engineering, QA, Operations, Legal, Marketing, and Customer Success.
Experience within telecommunications, broadband, or Wi-Fi domains preferred.
Experience applying Lean and Agile delivery frameworks in large enterprise environments.
Strong understanding of Wi-Fi technologies.
Data-driven product management skills, including defining KPIs and interpreting telemetry and analytics.
Experience with Jira, Confluence, SharePoint, Tableau, and social media aggregation tools.
Familiarity with device telemetry platforms and vendor ecosystems such as Plume/OpenSync or CUJO DI (preferred).
Knowledge of Agile methodologies including Agile, Scrum, Kanban, SAFe, Scrum at Scale, LeSS, Lean, and Six Sigma.

Education Requirements:
Education Requirements

Bachelor's degree in Computer Science, Business, Marketing, Information Systems, Business Administration, or a related field, or equivalent professional experience.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxelisen
Position Id: a1WUQ000001Kh8H2AS
Posted 30+ days ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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