Conversational AI Architect / Lead (Kore.ai) / Kore.ai Solution Architect / Technical Lead
Ideate Technologies LLC
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Job Details
Skills
- KORE.ai
- FFD
- TTD'S
- Python
- Conversational AI
- Workflow
- Prompt Engineering
- Artificial Intelligence
- JavaScript
- SQL
- RESTful
- FDDS
- Post-production
- Genesys
- Cloud Computing
- voice bot
- Microsoft Azure
Summary
- Design and build enterprise Conversational AI solutions using Kore.ai.
- Design and implement Voice Bot solutions using Kore.ai.
- Design and implement Search AI solutions using Kore.ai.
- Lead client discovery and requirements workshops.
- Create Functional Design Documents (FDDs).
- Create Technical Design Documents (TDDs).
- Configure advanced workflows on Kore.ai XO 10/11 and Artemis.
- Design dialogue flows and conversation journeys.
- Develop and configure intent models on Kore.ai.
- Implement prompt engineering and LLM guardrails.
- Build and optimize bots using Kore.ai Search AI.
- Work with Kore.ai Agent AI Assist.
- Configure and develop DialogGPT nodes.
- Configure NLU training and intent detection.
- Implement LLM evaluation and guardrails.
- Integrate Kore.ai bots with Salesforce.
- Integrate Kore.ai bots with AWS S3.
- Develop integrations using REST APIs and webhooks.
- Integrate Kore.ai solutions with enterprise backend systems.
- Integrate voice bots with Genesys Cloud CX using SIP/BYOC.
- Integrate voice solutions with Amazon Connect.
- Design and implement IVR solutions.
- Develop and configure voice bot workflows.
- Implement dynamic call routing.
- Configure TTS/STT solutions such as Azure Neural TTS.
- Facilitate technical and business requirements workshops.
- Translate business requirements and rules into technical solutions.
- Create actionable developer user stories.
- Guide cross-functional development teams in Agile sprints.
- Lead UAT activities and support business validation.
- Monitor post-production bot analytics and performance.
- Perform continuous bot optimization based on analytics and user interactions.
- Develop solutions using Python.
- Develop solutions using JavaScript.
- Develop and integrate SQL-based solutions.
- Design and implement REST API and webhook integrations.
- Follow enterprise integration and conversational AI best practices.
- Collaborate with business stakeholders, developers, architects, and technical teams.
- Provide technical leadership throughout solution implementation.
- Support production troubleshooting and solution optimization.
- Dice Id: PTPLpHtkHbcJfPL
- Position Id: P-105763
- Posted 6 hours ago
Company Info
About Ideate Technologies LLC
Ideate Technologies is a full-service IT Organization providing Custom Software Development, Cloud Services, Technology Consulting, Business Automation, System Integration, Business Intelligence, Big Data and Data Analytic Solutions. Services we offer are built on our more than two decades of rich industry experience, technological competence and operational excellence. Our services are designed to help organizations efficiently and effectively address their business needs and challenges across multiple domains.
Constant changes in the technology landscape, cost of software development and fastest time to market are some of the challenges businesses face today, Ana-Data's services and engagement models are structured to address every one of these challenges.
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