DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Project Manager
Location: Columbia, SC
Duration: 12 Months
This is a high-impact, high-visibility position with many moving parts—ideal for someone who thrives in a dynamic environment and enjoys seeing their work make a real difference.
This position will be responsible for ensuring projects are delivered on time, within scope and budget, and aligned with agency goals. This role requires a high degree of independence, strong collaboration across internal programs and external stakeholders, and the ability to manage multiple priorities with confidence.
Examples of Work:
- Direct and manage complex, high-impact projects using hybrid Agile methodologies.
- Develop and deliver executive-level project updates and presentations.
- Facilitate collaboration between business leaders, product owners, and technical teams to align project goals with stakeholder expectations.
- Lead Agile events including sprint planning, reviews, retrospectives, and daily stand-ups.
- Coach and mentor junior project managers and project staff.
- Support enterprise-wide planning and systems integration efforts.
- Ensure compliance with state procurement and fiscal policies, including contract negotiation and vendor management.
- Interpret and apply laws, regulations, and agency policies to ensure accountability and compliance.
Knowledge, Skills, and Abilities:
- Advanced Agile project planning and execution skills.
- Strong leadership and team coordination abilities.
- Ability to manage multiple high-impact projects simultaneously.
- Excellent written and verbal communication skills.
- Strategic thinking and problem-solving capabilities.
- Proficiency in M365 and Agile project tracking tools.
- Strong understanding of enterprise systems and cross-agency collaboration.
Special Requirements: Project Management Professional (PMP) certification.
Minimum Requirements:
- At least a Bachelor’s degree in business, public administration, information systems, or a related field.
- Minimum of 5 years of experience managing large-scale projects of moderate complexity and risk.
- Demonstrated experience leading Agile teams and managing project lifecycles.
- Proficiency with Agile project management tools such as Microsoft Planner (Premium), JIRA, or similar. (Agile is a preference over Waterfall)
- Project Management (Agile) Certifications such as:
- Agile Certified Practitioner (PMI-ACP)
- SAFe Agilist (SA)
- Disciplined Agile Scrum Master (DASM)
Preferred Qualifications:
- A Master’s Degree in Business Administration, Public Administration, Information Technology, or a related field.
- At least 10 years of experience in project management, preferably in a government or enterprise environment.
- Experience leading application migration projects for government agencies.
- Experience leading complex projects in the field of information technology.
- Experience working with state agencies, especially those within South Carolina.
- Knowledge of state government procurement and fiscal policies.
- Experience with contract negotiation and vendor management.
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