Senior ServiceNow Developer

We are looking for Senior ServiceNow Developer for our client in Atlanta, GA.

Job Title: Senior ServiceNow Developer

Job Location: Atlanta, GA

Job Type: Contract

Job Overview:

Requirement/Must Have:

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• At least 5+ years of hands-on experience with ServiceNow development and administration.
• Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
• Strong understanding of ITSM and ITOM processes, including workflows and automation.
• Proven experience with ServiceNow modules such as ITSM, CSM, and HAM.
• Familiarity with Agile/Scrum methodologies for project delivery.
• Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with cross-functional teams.

Responsibilities:

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team s technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and actively participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Skills:

• ServiceNow platform expertise (development, configuration, integration).
• JavaScript and scripting knowledge.
• API integration (REST/SOAP web services).
• ITSM and ITOM process optimization.
• ITSM, CSM, HAM, and FSM experience.
• Agile/Scrum project delivery.
• Technical documentation and system design.
• Troubleshooting and analytical thinking.