Mandatory Qualifications Level II-
More than (12) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer
More than (5) years of Salesforce architecture and solution design experience.
Minimum (5) years experience in using Salesforce Service Cloud and CRM.
Bachelor's degree in computer science, Information Systems, or a related field. Salesforce Certified Business Analyst and Administrator certifications.
Two (2) Years Experience with CPQ, Pardot, or specialized Salesforce Industries clouds.
Two (2) Years experience in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows).
Two (2) Years experience Salesforce object modeling, APIs, and data integration patterns.
Two (2) Years experience in process mapping software (Visio/Lucidchart), SQL, and data loader tools.
Two (2) Years experience in Requirements Gathering & Analysis: Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications.
Two (2) Years experience in System Configuration & Development: Configure Salesforce functionality (workflows, validation rules, security models, flows) and support developers in creating Apex, Visualforce, and Lightning components. Two (2) Years experience in Process Mapping & Optimization: Analyze current state processes to identify inefficiencies, designing future state solutions using process mapping tools.
Two (2) Years experience in Testing & Deployment: Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment across Salesforce sandboxes