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EDI Analyst

Remote in Remote Work, TX, US • Posted 4 days ago • Updated 12 hours ago

Full Time

On-site

USD $40,001.00 - 80,000.00 per year

SAIC

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Dice Job Match Score™

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Job Details

Skills

Critical Thinking
Tier 1
Technical Analysis
Engineering Support
Effective Communication
Microsoft SQL Server
Agile
SFTP
AS2
Network
VAN
ASC X12
Mainframe
Microsoft Windows
Linux
Servers
Cloud Computing
Trading
ServiceNow
Issue Tracking
Tier 2
Computer Science
Electronic Data Interchange
Health Care
Communication
Attention To Detail
Customer Service
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2613503

Location: Remote Work, TX, US

Date Posted: 2026-06-09

Category: Information Technology

Subcategory: Sys Administrator

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_REMOTE

Description

Help support our nation's Veterans by joining our high-performance, Healthcare technology team.

SAIC has an opening for an EDI Analyst who will be required to respond to end-user requests for assistance in the operation and functionality with both Tier 1 and Tier 2 level support with EDI transactions using the Accredited Standards Committee (ASC) X12 Excellent customer service skills and critical thinking required to be successful. The candidate must be able to assist in clearing Tier 1 and Tier 2 trouble tickets. The candidate must be able to effectively interact with the customer/ user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team. The candidate must possess effective communication skills, attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel.

Key Responsibilities:

Provide first level of support for EDI transaction and system failures.
Provide excellent customer service experience.
Provide second level of support for EDI transaction and system failures.
Experience in SQL Server.
Understanding of Agile methodology.
Basic understanding of various communication methods / protocols, e.g. sFTP, AS2 and Value-Added Network (VAN).
Monitor EDI transactions, troubleshoot errors, identify, and resolve problems related to EDI processes and applications.
Maintain and Support processing of EDI transactions using the Accredited Standards Committee (ASC) X12, 835, 837, 278, 999, 270/271 and 276/277 transaction sets.
Perform application monitoring across various platforms such as Mainframe, Windows/Linux Servers, and Cloud to ensure they are running as scheduled.
Work closely, coordinate and communicate with customers, vendors and trading partners (e.g. commercial vendors, utility providers), IT and change requestors. Log requests in ServiceNow or other ticketing systems.
Monitor EDI team mailbox, respond to requests and file correspondence accordingly.
Perform initial troubleshooting and triage for production issues to resolve, document results of triage on trouble ticket, and escalate to Tier 2 when unable to resolve issues
Update and provide weekly/monthly incident and EDI Transaction and volume reports.

Qualifications

Minimum Requirements:

Bachelors in computer science or a related scientific or technical discipline.
5 years of relevant experience.
5 years additional relevant experience may be substituted for education if no degree.

Preferred Experience:

5 year's experience in the EDI Healthcare field.
Strong verbal and written communication skills.
Attention to detail and excellent customer service.
Ability to work well in a team environment.
Capable to work under pressure, handle multiple tasks simultaneously.
Ability to obtain security clearance.
Experience providing services to the federal government and/or the Dept. of Veterans' Affairs is preferred.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2613503
Posted 4 days ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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EDI Analyst

SAIC

Dice Job Match Score™

Job Details

Skills

Summary

Company Info

About SAIC

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