Senior GenAI / AI Automation Engineer - NC

Job#: 3053564

Job Description:

Client: Financial Services

Team: TBA

Job Title: Software Engineer 4 - Senior GenAI / AI Automation Engineer (Contingent)

Location: Charlotte, NC

Contract Length: 18 Months (Potential Extension and/or Conversion)

Pay Rate: $69 - $74/hour (OT40)
Top Requirements:

3+ years of hands-on experience with Generative AI, Machine Learning, AI Agents, or Intelligent Automation solutions.

Strong development experience with Python, LangGraph, LangChain, Google ADK, and agent-based architectures.

Experience building RAG (Retrieval-Augmented Generation) solutions, AI agents, and LLM-powered applications.

Strong experience implementing Document AI / Intelligent Document Processing (IDP) solutions including OCR, data extraction, PDF parsing, semantic matching, confidence scoring, and workflow automation.

Experience developing enterprise-grade AI solutions utilizing APIs, microservices, cloud-native architectures, and containerized environments.

Plusses:

Experience with MongoDB, Kafka, and event-driven architectures.

Experience supporting highly regulated environments with AI governance requirements.

Cloud-native deployment and containerization experience.

Financial services experience (not required but valuable).

Experience automating operational workflows and customer service processes.

Job Summary:

This Software Engineer 4 role supports enterprise-wide Generative AI initiatives for Commercial Banking and Corporate & Investment Banking. The team is focused on building intelligent automation solutions that leverage AI agents, machine learning models, and Retrieval-Augmented Generation (RAG) architectures to automate operational processes and customer requests.

The engineer will design, build, and optimize AI-powered platforms that replace manual operational workflows through agent orchestration, document processing, business rule validation, API integration, and intelligent workflow automation. The ideal candidate must possess strong hands-on implementation experience and be able to clearly articulate technical decisions, architecture choices, and business outcomes from prior AI projects.
Day-to-Day Responsibilities:

• Design and develop LLM-powered applications, AI agents, and intelligent automation solutions.
• Build agent orchestration workflows using LangGraph, LangChain, Python, and modern AI frameworks.
• Develop and optimize RAG architectures supporting enterprise use cases.
• Implement Document AI and Intelligent Document Processing solutions including OCR, parsing, extraction, validation, and classification.
• Design and build agent-driven workflows that automate business processes and customer requests.
• Develop integrations through REST APIs and microservices.
• Support AI model selection, implementation, tuning, testing, and operational deployment.
• Collaborate with business stakeholders to identify automation opportunities and improve operational efficiency.
• Design scalable cloud-native AI solutions operating within highly containerized environments.
• Participate in architecture reviews, governance discussions, and AI control framework implementation.
• Troubleshoot production issues and continuously improve platform reliability and performance.
• Document technical designs, implementation approaches, and operational support procedures.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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