Post Market Data Analytics & Trending Manager

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

About the role: The ICVT Data Analytics & Trending Manager will define and execute the vision for Interventional Cardiology & Vascular Therapies (ICVT) Post Market Quality data analytics and product performance monitoring strategy. They will lead a team of quality engineers, data analysts, and data scientists to achieve data analytics objectives and drive product performance monitoring excellence across multiple product/functional teams, data systems, and business processes.

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.

Relocation assistance is not available for this position at this time.

Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Your responsibilities will include:

• Manage and coach a team of Data Analysts and Quality Engineers to achieve team metrics, department objectives, and organizational goals
• Lead your team through setting a clear strategy to define and achieve Medical Device Post Market Complaint Handling and Complaint Investigation objectives
• Provide guidance and training to staff, assist them in attaining career goals, motivate individuals to achieve results, and recruit and maintain a high-quality staff
• Analyze and provide complaint data reports for Quarterly Management Review (QMR), CER, PSUR, Regulatory Additional Information requests, among others.
• Responsible for reviewing data analysis to detect emerging trends of such issues that may require action and escalation to Senior Leadership.
• Manage post market data analytics tools & dashboards using software tools such as SAS, SQL, Snowflake, and PowerBI.
• Identify and lead continuous improvement projects in support of continuous improvement or complaint reduction initiatives
• Influence Sr. Management on potential improvements or enhancements to the quality system and processes.
• Works alongside cross-functional and cross divisional teams to participate and implement complaint reduction / data trending projects
• Maintain and enhance cross-functional team relationships within the divisions, plants, and distribution centers across the entire BSC network.
• Serves as Subject Matter Expert (SME) for all internal and external audits for data reporting and trending processes
• Coach sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• Develop future leaders through partnerships and mentoring.
• Monitor compliance with company policies and procedures (e.g. compliance with FDA, ISO, MDR regulations).

Required qualifications:

• Minimum of a Bachelors Degree in engineering, data science, or related field
• Minimum of 4 years of related experience in Medical Device Post Market, Design Assurance, Quality Engineering, Data Analytics, Information Technology or equivalent

Preferred qualifications:

• Previous Management experience strongly preferred
• Previous Medical Device experience preferred
• Working knowledge of data analytics tools (e.g. SAS, SQL, Snowflake, PowerBI)
• Working knowledge of Medical Device regulations, Quality Systems, or similar experience within a highly regulated industry
• Strong communication (verbal and written) and presentation skills who can effectively communicate up, down, and across a global organization
• Demonstrated experience leading complex process improvement or data development projects
• Demonstrated experience engaging and influencing senior leaders of an organization
• Proven mindset of proactive continuous improvement
• Ability to travel up to 10%

Requisition ID: 622910

Minimum Salary: $ 102100

Maximum Salary: $ 194000

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.