Salesforce Developer with Service Cloud & Sales Cloud

Job Title: Salesforce Developer with Service Cloud & Sales Cloud

Location: Bay Area, CA (Hybrid)

Duration: Long Term

Note: This role requires an In-Person interview as part of the hiring process.

Visa: H1/ EAD/Citizen

15+ years of exp

Job Description:

We are seeking an experienced Salesforce Developer with strong hands-on expertise in Sales Cloud and Service Cloud, along with experience working on Agentic AI driven solutions, to design, develop, and maintain scalable Salesforce applications. The ideal candidate will collaborate closely with business stakeholders to translate requirements into high-quality technical solutions that enhance sales and customer service operations.

Key Responsibilities

• Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), and Visualforce
• Customize and enhance Sales Cloud features such as Leads, Opportunities, Quotes, Forecasting, and Reports
• Implement and support Service Cloud capabilities including Cases, Service Console, Omnichannel, CTI, and Knowledge
• Design and implement Agentic AI solutions within Salesforce, including intelligent automation, AI-driven workflows, and decision-making agents
• Integrate Salesforce with AI/ML services and third-party platforms using REST/SOAP APIs
• Develop and manage workflows, validation rules, Flows, and approval processes

Required Qualifications

• 10+ years of Salesforce development experience
• Strong hands-on experience with Sales Cloud and Service Cloud
• Proven experience implementing or supporting Agentic AI / AI-driven automation solutions (e.g., autonomous agents, intelligent assistants, AI-powered workflows)
• Proficiency in Apex, LWC, Visualforce, JavaScript, HTML, and CSS
• Solid understanding of Salesforce security model, data modeling, and performance optimization
• Experience with Salesforce DX, CI/CD, and Git
• Excellent communication and problem-solving skills

Required Certifications

• Salesforce Platform Developer I & II
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant