Netcracker/OSS Consultant

Role: Netcracker/OSS Consultant

Location: Remote

Job Description:

• Lead or support the implementation, configuration, and customization of Netcracker BSS/OSS platforms
• Collaborate with business and technical stakeholders to gather, analyze, and document requirements
• Translate business needs into functional and technical solution designs
• Configure Netcracker modules (e.g., Billing, CRM, Order Management, Catalog, Mediation)
• Support system integration with upstream and downstream applications
• Participate in testing activities (SIT, UAT), defect resolution, and release planning
• Provide production support, troubleshooting, and performance optimization
• Contribute to solution documentation, best practices, and knowledge transfer
• Mentor junior consultants as needed and support delivery governance

Qualifications

Required:

• 4+ years of experience working with Netcracker BSS/OSS platforms
• Strong understanding of telecommunications business processes (order-to-cash, trouble-to-resolve, etc.)
• Hands-on experience with one or more Netcracker modules (Billing, CRM, OM, Product Catalog, Mediation)
• Experience working in client-facing consulting or delivery roles
• Solid understanding of system integrations, APIs, and data flows
• Familiarity with Agile / SAFe delivery methodologies
• Strong analytical, communication, and stakeholder management skills
• Authorized to work in the United States without sponsorship

Desired:

• Experience with large Tier 1 telecom providers
• Netcracker certifications
• Exposure to cloud-based deployments and microservices architecture
• SQL, Unix/Linux, or scripting experience
• Experience supporting large transformation or modernization programs