Contract Administrator I

Description: Hybrid - 3 days onsite, AH.

About the role:
The Contract Administrator will be responsible for managing and overseeing the contract administration process within the CCE. This role involves working with various tools and systems, including MNRC and Service Cloud, to ensure accurate and efficient contract management. The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability to work collaboratively with cross-functional teams.

Responsibilities include:
•Contract Management: Oversee the entire contract lifecycle, from creation to execution and renewal. Ensure all contracts are accurately documented and stored in the appropriate systems.
•MNRC Expertise: Utilize MNRC to implement new contracts and contract changes, ensuring compliance with company policies and procedures. Serve as a subject matter expert (SME) for MNRC-related activities.
•Service Cloud Utilization: Use Service Cloud to manage, track, and resolve contract-related inquiries and issues. Ensure timely and accurate responses to internal and external stakeholders.
•Collaboration: Work closely with various departments, including Pricing and Contracting, IT, GBS, and Customer Service, to ensure seamless contract administration. Participate in team meetings and provide feedback and suggestions for process improvements.
•Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Develop and maintain updated tracking systems for contract management.
•Training and Support: Provide training and support to team members on contract administration processes and tools. Act as a resource for colleagues and assist with onboarding new team members.

Required qualifications:
**HS Diploma required
•Minimum of a bachelor's degree in Business Administration, Finance, Marketing, similar discipline, or equivalent work experience
•Minimum of 1 year of related business experience
•Strong attention to detail and excellent organizational skills.
•Ability to work independently and as part of a team.
•Excellent communication and interpersonal skills.
•Experience with process improvement and project management is a plus.