AV Technician

Job title: AV Technician
Client: City of Philadelphia
Duration: 12 Months
Location: Philadelphia, PA

Note: This is an onsite role.

Position Summary

• The AV Technician is responsible for providing technical support, installation, maintenance, and troubleshooting of audio-visual (AV) systems across airport facilities.
• This role ensures the reliable operation of conference room technology, digital signage, public address (PA) systems, and display solutions to support daily airport operations and business functions.

Key Responsibilities

• Install, configure, and maintain audio-visual equipment in conference rooms, meeting spaces, terminals, and operational areas.
• Support and maintain digital signage, public address (PA), paging, and display systems to ensure continuous availability.
• Diagnose and resolve issues related to audio, video, displays, control systems, connectivity, and network
• integration.
  Perform preventive maintenance and system health checks to minimize downtime.
• Coordinate with external vendors and service providers for equipment maintenance, repairs, upgrades, and new installations.
• Monitor AV system performance and maintain accurate documentation of incidents, maintenance activities, and asset inventories.
• Assist with AV setup and technical support for meetings, presentations, events, and operational communications.
• Ensure all AV systems comply with airport security policies, operational standards, and safety requirements.
• Collaborate with IT, Facilities, and Operations teams to support integrated technology solutions.
• Participate in after-hours or emergency support when required.

Required Qualifications

• Bachelor's degree, Diploma, or equivalent certification in Electronics, Information Technology, Audio Visual Technology, or a related field.
• Minimum of 3 years of hands-on experience supporting audio-visual systems in large-scale, enterprise, public, or airport environments.
• Experience installing, configuring, and troubleshooting AV hardware and software.
• Familiarity with AV control platforms such as Crestron, Extron, AMX, or similar systems.
• Strong understanding of digital signage, conferencing systems, microphones, displays, projectors, and paging systems.
• Knowledge of networking fundamentals related to AV systems, including IP-based audio/video distribution.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to work in secure facilities and support critical operational environments.

If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit.

About Us:

Since 2000, Tri-Force Consulting Services ( has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.