The Business Analyst plays a critical role in evaluating business processes, supporting application implementations,
optimizing system functionality, and providing ongoing ownership for assigned applications. This role partners closely
with business stakeholders, IT teams, and external vendors to ensure applications meet operational needs throughout
their lifecycle.
The Business Analyst will support multiple initiatives, including new system implementations, in-flight projects, and
existing applications that require enhanced oversight, optimization, and long-term ownership. This position is both
project- and operations-focused, requiring strong analytical skills, technical understanding, and the ability to work
effectively in a regulated environment.
Objectives of This Role
Evaluate current business processes and application functionality to identify opportunities for improvement
Serve as the functional business owner for assigned applications, including systems without existing IT ownership
Translate business needs into clear, actionable requirements that support successful implementations and ongoing
operations
Support the full application lifecycle, including planning, implementation, optimization, maintenance, and continuous
improvement
Ensure solutions meet business needs, user expectations, and organizational standards
Key Responsibilities
Business Analysis & Requirements
Gather, analyze, and document business requirements to identify opportunities for process and system improvement
Translate business requirements into well-defined user stories and functional specifications
Bachelor’s degree in Business Analysis, Business Administration, Information Technology, Computer Science, or a
related field
Five or more years of experience as a Business Analyst, Systems Analyst, Product Analyst, or Quality Assurance
professional
Demonstrated experience with business and technical requirements analysis, validation, and testing
Experience working in government, healthcare, or other regulated environments preferred
Preferred/Not Required
Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory
experience, WebLogic experience helpful, etc.
Knowledge of Medicaid, SNAP, TANF, or other government programs
Experience supporting enterprise or line-of-business applications
Experience working with vendors and third-party software providers
Experience writing SQL queries
Familiarity with Agile, Scrum, or hybrid development methodologies
Understanding of current IT technologies, tools, and terminology
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