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ERP/SAP AI Developer

Deer Creek, IL, US • Posted 11 hours ago • Updated 11 hours ago

Contract Corp To Corp

Contract W2

Contract Independent

On-site

Depends on Experience

Kanshe Infotech

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Job Details

Skills

software development
AI/ML
conversational AI
AI agents
conversation orchestration
enterprise integrations
D365
SAP
Genesys
Python
JavaScript
Java
AI/LLM frameworks
REST APIs
microservices
Azure
AWS
GCP
RAG
vector databases
prompt engineering

Summary

Job Title: Senior Developer – AI Chatbot / AI Agent
Location: Illinois - Local Candidates Only

Job Summary

We are seeking a highly skilled Senior Developer – AI Chatbot / AI Agent to design, develop, and implement AI-powered chatbot and AI agent solutions.

This role focuses on end-to-end conversation orchestration, enterprise integrations, and customer experience continuity. The ideal candidate will bridge AI capabilities with customer service workflows to deliver scalable, reliable, and high-performing conversational AI solutions.

Key Responsibilities

Design and develop AI chatbot and AI agent solutions aligned with business use cases and intents
Own end-to-end conversation orchestration, including decision logic and multi-step workflows
Integrate AI solutions with enterprise systems such as:
- D365
- SAP
- Genesys
- Knowledge Bases
Develop APIs, middleware, and data pipelines to support AI interactions
Implement context-aware handoffs to live agents with full conversation continuity
Support prompt engineering, response tuning, and model interaction workflows
Optimize performance across:
- latency
- cost
- response accuracy
Ensure scalability, reliability, and production readiness of AI solutions
Partner with:
- Business Analysts
- Product Teams
- Vendors
Participate in testing, debugging, and deployment across pilot and MVP phases
Monitor system performance and continuously improve AI capabilities

Required Experience & Skills

5+ years of software development experience
2–3+ years working with AI/ML or Conversational AI
Experience building AI agents or orchestration frameworks
Strong experience integrating with enterprise systems such as:
- D365
- SAP
- Genesys
Strong programming experience in:
- Python
- JavaScript
- Java
Experience with:
- AI / LLM frameworks
- APIs
- orchestration tools
Strong knowledge of:
- REST APIs
- Microservices Architecture
Experience with cloud platforms such as:
- Azure
- AWS
- Google Cloud Platform
Experience with:
- RAG
- Vector Databases
- Prompt Engineering

Preferred Qualifications

Experience with conversational AI platforms such as:
- Kore.ai
- Cognigy
- Yellow.ai
Multi-LLM orchestration experience
Experience with real-time c integrations, especially Genesys Cloud
Familiarity with:
- DevOps
- CI/CD
- Monitoring tools
Knowledge of:
- Responsible AI
- Security frameworks

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10474459
Position Id: JB-XPGKJUNL
Posted 11 hours ago

Company Info

About Kanshe Infotech

Kanshe Infotech, which focuses primarily on providing timely, high-quality, and cost-effective application development and consulting services.

Today, the core of many businesses is software and application development, thus providing end-to-end solutions and services with quality assurance will help our clients stand out from the competition. We bring great on-premises solutions to every project along with our strict adherence to best practises, dedication to timely delivery, and engineering expertise.

We work hard to consistently deliver the best solutions to our potential clients since we feel that staying current with technology is what defines the success of a business.

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