Skills
- Infrastructure
- ITIL
- Production Support
- load balancing
- Apache JMeter
- DevOps
- Splunk
- Grafana
- SRE
- Dynatrace
Job Description
Immediate Interviews. W2 Only
Mid-Level
This position is a combination of 'Release Engineer' and a 'Site Reliability Engineer'.
Qualifications
STRONG hands-on experience in writing basic SQL queries is mandatory.
Good experience in Splunk, Dynatrace and Grafana is required.
Bachelor’s Degree in related field preferred; Relevant industry experience can substitute
Experience working in a complex environment, such as: large scale web infrastructure or development team
Experience supporting a 24/7 enterprise environment with on-call responsibilities for production support
Experience working with performance measurement tools like Apache JMeter
Knowledge of Blue-Green deployments, Software Defined Infrastructure and tools
Responsibilities
Responsible for availability, proactive monitoring / alerting, capacity planning, performance (reducing latency and increasing efficiency) to include testing for technical platforms
Consults with teams to build standards that drive the highest levels of availability
Partner with development teams to adhere to SDLC standards
Create, document and update operating procedures on an ongoing basis
Assess logging and create dashboards to monitor for availability and failed customer interactions using Splunk
Adhering to Service Level Agreements as part of the Production Support process