Site Reliability Engineer (SRE) – GPS & YAVA Platform

Job Title: Site Reliability Engineer (SRE) – GPS & YAVA Platform

Job Type: Contract-to-Hire (C2H)
Location: Hartford, CT or Wellesley, MA
Work Model: Onsite

Job Description:

We are looking for a hands-on Site Reliability Engineer (SRE) to support the GPS & YAVA platform. The role focuses on production reliability, proactive monitoring, automation, incident prevention, change validation, and resilience testing.

Required Skills:

• Strong experience in SRE, Production Engineering, DevOps, Platform Engineering, or Infrastructure Engineering.

• Experience with monitoring, logging, tracing, dashboards, alerting, and synthetic monitoring.

• Strong troubleshooting skills across distributed applications and infrastructure.

• Experience with DNS, networking, load balancing, TLS/certificates, WAF, API gateways, and cloud services.

• Programming/scripting experience with Python, Go, PowerShell, Java, or similar.

• Experience with incident response, RCA, postmortems, change validation, and automation.

• Experience with resilience, capacity, failover, recovery, or performance testing.

Preferred Skills:

• Salesforce CRM / CTI integrations

• Contact Center / Five9 / Telephony

• IBM MQ

• DB2 / Mainframe

• F5

• Imperva

• Azure / Google Cloud

• Chaos Engineering / Performance Engineering

Responsibilities:

• Monitor and improve GPS & YAVA platform reliability.

• Build proactive monitoring, alerts, dashboards, and synthetic checks.

• Validate high-risk application and infrastructure changes.

• Troubleshoot production incidents and perform root cause analysis.

• Develop automation for health checks, configuration validation, DNS/routing, certificates, and post-change verification.

• Support resilience, capacity, failover, and recovery testing.

• Work closely with application, network, security, database, cloud, telephony, MQ/mainframe, and vendor teams.

Important: This is a C2H opportunity and requires onsite work in Hartford, CT or Wellesley, MA.

Interested candidates: Please share your updated resume and contact details.