GenAI Developer
System One
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Job Details
Skills
Summary
GenAI Application Developer
? Remote (Quarterly travel to Gaithersburg, MD)
? Up to $48-$58/hr (W2) | $110K conversion
? U.S. work authorization required (Public Trust eligible)
Overview
We’re hiring an early-career GenAI Application Developer to build AI-powered features for an AWS-based contact center platform (Amazon Connect).
This role focuses on developing conversational AI solutions (voice/chat bots), integrating AWS services, and supporting intelligent automation that improves customer experience and agent efficiency.
You’ll work alongside senior engineers and designers to build secure, scalable applications using tools like AWS Lambda, Lex, Bedrock, and OpenSearch.
What You’ll Do
- Build and maintain Amazon Connect contact flows for voice and chat
- Integrate Lex V2 bots for self-service and call deflection
- Develop backend services using AWS Lambda (Python)
- Support AI features using Amazon Bedrock (LLMs) and retrieval-based systems (RAG)
- Implement OpenSearch for knowledge retrieval and search
- Configure Contact Lens for transcription, sentiment, and analytics
- Build APIs and integrations between web chat, Connect, and AI services
- Contribute to CI/CD pipelines, monitoring, and documentation
- Help enforce data privacy, PII protection, and AI safety guardrails
Requirements
- 2–4 years of software development experience (Python preferred)
- Hands-on experience with AWS Lambda and cloud-based development
- Experience with Amazon Connect (contact flows, routing, or integrations)
- Exposure to Lex V2 or conversational AI tools
- Familiarity with CI/CD pipelines and Git
- Basic understanding of cloud security (IAM, encryption, logging)
- Strong communication skills and ability to work on a collaborative team
Nice to Have
- Experience with Bedrock, LLMs, or prompt engineering
- Exposure to RAG, OpenSearch, or vector search
- Experience with Contact Lens or Amazon Q in Connect
- Knowledge of CloudFront, WAF, or web integrations
- Familiarity with FISMA/FedRAMP environments
- AWS certifications
Ref: #851-Rockville-S1
- Dice Id: 10295162
- Position Id: 348400
- Posted 5 hours ago
Company Info
System One is a leading provider of specialized, highly technical outsourced services, workforce solutions, staffing, and recruiting to critical infrastructure, technology, life sciences, and government sectors As an essential partner to private and public organizations of various needs and sizes, we offer our expertise to help them bring their most complex and mission-critical programs to fruition.
With our highly specialized services, in-demand technical skills, and vast operational expertise, we can deliver accelerated results that benefit our clients and the job seekers who partner with us. We staff contract, contract-to-hire, and direct-hire professionals across our network to work with our clients, some of whom are industry leaders and nationally branded organizations.
Our dedicated team of recruiters work tirelessly to match jobseekers with careers that align with their skills, aspirations, and goals.
We understand that finding the right job can be a transformative experience, and we are committed to supporting jobseekers throughout their career journeys. Our recruitment services are designed to connect individuals with fulfilling jobs that offer growth and development opportunities.
Whether you're an organization seeking customized workforce solutions, outsourced services, or if you're a jobseeker searching for your next opportunity,
System One is the perfect staffing partner for you.
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