Job#: 3022111 Job Description: NOST Support EngineerLocation: Remote with field coordination
Role Type: Full-time | Network Operations Support
Reports To: Network Operations / Integration Lead
Role Summary
The NOST Support Engineer executes end-to-end integration, scripting, and activation of RAN and transport components across Macro and Small Cell deployments. This role is accountable for ensuring successful ENM/IOP-driven database integrations, router provisioning, and field coordination to deliver reliable, standards-compliant on-air service. You'll work hands-on with Ericsson Network Manager (ENM), Integrated Operations Portal (IOP), SAT Tool, scripting servers, and VZW-approved toolsets to integrate, verify, and hand off sites to System Performance.
Key Responsibilities1) NOST_Database Integration
Applicable build types: Macro New Build, Macro Mod, Small Cell New Build, Small Cell Mod
LKF and Initial Setup- Order License Key File (LKF) via IOP (Integrated Operations Portal).
- Import LKF to Ericsson Network Manager (ENM) via IOP.
- Generate Site/Install (integration) file via IOP and deliver to integrator (VZW Operations or contractor).
Configuration and Verification- Use the ENM Scripting Server to verify communication paths between ENM and baseband/radio.
- Confirm node synchronization state.
- Validate node software is current; perform ENM-based software upgrades if required.
- Verify PTP timing and address deviations.
Scripting and Activation- Execute Post Integration Script via ENM Scripting Server.
- Execute Post Upgrade Script via ENM Scripting Server.
- Execute combined Post Integration + Upgrade Scripts as applicable.
- Build ERAN via the feature activation tool for carrier aggregation (Macro new build/mod only).
- Run 4X scripts in the SAT Tool (if not covered by install files).
Physical and Remote Equipment Coordination- Coordinate with tower crews for radio swap-outs; use the scripting tool and SAT Tool to add/delete radios on existing basebands (Macro/SC mod only).
- Build RETs via IOP (Macro new build/mod only).
- Check RSSI on each radio/sector.
- Verify fiber light levels; troubleshoot optics/cleanliness/connector issues.
- Provide real-time troubleshooting support to crews and integrators.
Final Steps- Upon successful validation, handover to System Performance (SP) to build Golden Parameters and run SP scripts.
- Complete documentation, attach logs, and update tracking systems in line with integration SOPs.
2) NOST_Router Support
Applicable build types: Macro New Build, Macro Mod
Mod Project - Port Only- Add and configure router ports according to the engineering design package.
- Validate port states, VLANs, QoS queuing, and handoff parameters.
New Build - Router Integration Support- Generate router configuration fields using VZW-approved tools.
- Run configuration scripts on B40s; coordinate with field support to establish links to the new router.
- Collaborate with VZW engineering teams to correct records in CND, INAM, and other systems as needed to complete integration.
Mod Project - Router Swap Support- Collect configuration data from legacy routers; generate new configuration files for replacement routers using VZW-approved tools.
- Remove configuration from MLS routers and add configurations to B40 routers for eNSE network migrations.
- Validate reachability, routing adjacencies, management plane access, and service KPIs after cutover.
Day-in-the-Life- Start-of-day review of IOP/ENM work queues, scheduled integrations, and change windows.
- Execute database and router integration tasks per MOP/SOP within defined maintenance windows.
- Real-time collaboration with field techs, integrators, and transport teams via bridge/Teams.
- Update CND/INAM records, run health checks (sync, SW level, PTP, RSSI, optics), and close tickets with full log attachments.
- Handover to SP with validated KPIs and site artifacts.
Required Qualifications- 3+ years in RAN integration, transport/router provisioning, or network operations.
- Hands-on experience with Ericsson ENM, IOP, SAT Tool, and ENM Scripting Server.
- Familiarity with PTP timing, software/firmware management, and RAN feature activation (e.g., ERAN, carrier aggregation).
- Router fundamentals: L2/L3, VLANs, trunks, routing protocols (e.g., static/OSPF/BGP basics), port configuration, optics validation.
- Ability to read/execute MOPs, interpret engineering design packages, and adhere to change control.
- Strong troubleshooting and coordination skills with tower crews and field operations.
- Excellent documentation discipline and ticket hygiene.
Preferred Qualifications- Experience with Verizon Wireless (VZW) environments, especially CND and INAM data stewardship.
- Knowledge of B40/MLS platforms, eNSE migrations, and router swap playbooks.
- Familiarity with RET configuration, RSSI analysis, and fiber light level validation.
- Scripting experience (CLI/automation) for ENM/SAT tasks.
- Industry certifications (e.g., Ericsson, CCNA/CCNP, JNCIA/JNCIS).
Tools & Systems- ENM, IOP, ENM Scripting Server, SAT Tool, feature activation tools (ERAN/CA).
- VZW-approved router configuration tools; B40, MLS platforms.
- Records/systems: CND, INAM, and internal change/ticketing platforms.
- Optical power meters/cleaning kits (via field techs), CLI/terminal tooling.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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