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Desktop support

Nampa, ID, US • Posted 1 day ago • Updated 1 day ago

Contract W2

Contract Corp To Corp

No Travel Required

On-site

$25/hr

Kodeva LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

Network Support

Summary

Job Title: Desktop support /Field Service support

Duration: 6+ months

Location: Chandler AZ 85226 or Boise, ID 83702 or Nampa, ID 83687 or Tualatin, OR 97062

Note: Should have a car of your own

Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.

1 Ticketing Tool

– Experience working on ticketing tool

– Manage SLAs, set priorities, and assign tickets to other groups

– Familiarity with ITSM processes (Incident, Request).

2 Communication Channels

3 Software/Methods for User Communication

– software or methods do they use to communicate with users

4 End User Computing (EUC)

5 Network Support Troubleshooting

– Able to describe their experience or approach to troubleshooting network issues.

6 ITIL Infrastructure Knowledge

7 Cloud Services is plus

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91140065
Position Id: 8937238
Posted 1 day ago

Company Info

About Kodeva LLC

Kodeva is one of the fast emerging leaders in providing affordable and cutting-edge IT and Engineering services for organizations fortune 100 - Fortune 500. We have a large pool of IT personnel who carry extensive experience and expertise in mitigating complex IT challenges and integration of emerging technologies in a dynamic environment. Our services are high quality, reliable, resilient and responsive that helps to manage your operations efficiently. Our services include supreme technical support with access to specific and skilled people who can assist in streamlining the processes.

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