CloudOps Engineer - Platform Engineering (EKS)

Description

Join Tyler Technologies as a CloudOps Engineer - Shape the Future of ERP Cloud Platforms!

Are you a cloud operations expert with a passion for automation and large-scale infrastructure? Do you thrive in a dynamic environment where your work directly impacts the future of government and school district technology? If so, we want you on our ERP Cloud Platform team at Tyler Technologies!

Why Join Us?

At Tyler Technologies, we're building the next generation of ERP solutions to power Connected Communities-helping local governments and school districts centralize data and streamline their operations. As a CloudOps Engineer, you will play a critical role in designing, building, and maintaining the highly available, scalable, and secure cloud infrastructure that supports our financial management, human resources, tax billing, and asset management solutions.

What You'll Do:

Develop & Optimize Cloud Infrastructure - Build and enhance the cloud environment that powers our next-generation ERP solutions.

Automate & Improve Operations - Implement automation tools to streamline deployments, monitoring, and security.

Ensure Scalability & Security - Maintain a robust, secure, and efficient cloud environment to support our growing customer base.

Collaborate & Innovate - Work alongside top engineers to drive continuous improvements in cloud operations and software development.

Who We're Looking For:

Cloud & Automation Expertise - Strong background in cloud operations with a focus on automation, scalability, and security.

Software Development Skills - Experience building and maintaining cloud-based services at scale.

Passion for Innovation - A problem-solver eager to push the boundaries of cloud technology.

Responsibilities

As a key member of our team, you will:

Lead DevOps Best Practices - Act as a thought leader, advocating for and implementing best practices and design patterns across all supported products and teams.

Administer Production Kubernetes Environments:

Manage Production Kubernetes Environments - Take ownership of the health, stability, and performance of centralized Kubernetes clusters.

Continuous Improvement - Optimize and enhance Kubernetes environments through automation, monitoring, and best practices.

Ensure Reliability & Scalability - Maintain a secure, high-availability infrastructure to support business needs.

Implement CI/CD Pipelines - Collaborate with various product teams to design, develop, and optimize comprehensive Continuous Integration/Continuous Deployment (CI/CD) pipelines.

Enhance ERP Hosting Platform - Help build the next generation of our ERP hosting platform by leveraging Infrastructure as Code (IaC), Configuration Management, and Event-Driven Infrastructure to ensure secure, scalable, and resilient deployments.

Develop Automation Tools - Create tools to streamline service deployment and improve monitoring in a large-scale distributed environment.

Drive DevOps Transformation - Work with teams to architect and implement innovative software solutions that support DevOps and Agile transformation initiatives.

Provide On-Call Support - Participate in periodic on-call duties to maintain system stability and reliability.

Collaborate Across Teams - Work closely with internal and external teams to develop and implement efficient solutions.

Foster a Learning Culture - Continuously expand your expertise and actively share knowledge with colleagues to support professional growth.

Offer Constructive Feedback - Provide respectful and actionable feedback to leadership to improve DevOps strategies and objectives.

Stay Informed - Maintain a strong understanding of DevOps principles and advocate for the adoption of best practices by application teams.

This role requires a proactive mindset, a passion for innovation, and the ability to work effectively in a dynamic, collaborative environment.
Qualifications

Technical Experience

Cloud & DevOps Expertise - At least 2 year of experience in a cloud-focused DevOps, CloudOps, or software engineering role, preferably in AWS.

Kubernetes and EKS Expertise - At least 2 years of experience with Kubernetes with production cluster experience (required) EKS experience (preferred)

CI/CD Experience - At least 1 year working in a CI/CD environment, implementing and maintaining automation pipelines.

Linux Administration - At least 1 year of experience managing Linux-based systems.

Linux and Windows Configuration - 1 year of experience Preferred but not required, using tools such as ansible, run deck, chef and puppet

High Availability & Security - At least 2 years of experience designing or maintaining highly available and secure cloud systems.

AWS Workload Management - At least 1 year of experience migrating and managing workloads in AWS.

Software Development - At least 1 year of experience developing in an Object-Oriented language (C# .NET preferred).

Scripting Skills - At least 1 year of experience scripting with Bash or Python.

AWS Services - Familiarity with core AWS services such as EC2, VPC, ELB, RDS, Route 53, CloudWatch, S3, etc. (preferred).

Infrastructure as Code (IaC) - Experience with at least one IaC toolset such as Terraform (preferred), CloudFormation, or AWS CDK.

CI/CD Platforms - Hands-on experience with at least one CI/CD platform such as Harness, Jenkins, or GitHub Actions.

Monitoring & Observability - Experience with at least one real-time monitoring tool such as Datadog.

Microservices Architecture - Strong understanding of microservice-based system design.

Database Knowledge - Experience with PostgreSQL and MSSQL Server is a plus.

AWS Certification - Preferred but not required.

Soft Skills & Mindset

Problem-Solving Ability - Able to analyze and resolve complex technical challenges with guidance.

Collaboration & Communication - Strong verbal and written communication skills to work effectively with teams.

Self-Motivation - Capable of working independently while also contributing to a team.

Commitment to Best Practices - Passion for defining and implementing industry best practices.

Continuous Learning - Willingness to explore new technologies and teach others what you learn.

This role is ideal for someone eager to grow in a cloud-native DevOps environment, apply best practices, and contribute to a culture of learning and innovation.