Sales Advisor SME (AI Training)

Job Description – Sales Subject Matter Expert (AI Training)
We are seeking an experienced Sales Subject Matter Expert (SME) to join our multidisciplinary team supporting the development, evaluation, and improvement of AI models used across the sales lifecycle. The ideal candidate will bridge deep sales expertise and data-driven insights to ensure our AI systems are persuasive, empathetic, context-aware, and aligned with proven sales methodologies and business objectives.

Key Responsibilities
● Collaborate with AI and Data Teams: Work closely with data scientists and product managers to evaluate AI models used in prospecting, lead qualification, objection handling, negotiation, and closing.
● Model Evaluation & Improvement: Identify gaps, hallucinations, unnatural phrasing, and ineffective tactics in existing models and contribute domain insights to improve conversation quality and conversion potential.
● Validation: Validate AI outputs against real-world sales scenarios, psychological persuasion principles, and customer experience standards to ensure interactions feel human and authentic.
● Define Success Metrics: Define key metrics and success criteria to measure model performance regarding tone, empathy, objection recovery, and eventual deal progression.
● Data Annotation & Context: Support data labeling and annotation by providing specific context on sales stages (e.g., differentiating between a discovery question and a closing question) to refine training datasets.
● Framework Design: Assist in designing prompts and frameworks that allow the AI to adapt to different buyer personas and industries while maintaining consistency.
● Industry Trends: Stay current with evolving sales methodologies (e.g., SPIN, Challenger, Sandler), CRM technologies, and ethical standards in automated selling.

Qualifications
● Education: Bachelor’s degree in Business Administration, Marketing, Communications, Psychology, or a related field.
● Experience: 7+ years of core sales experience (B2B Account Executive, Inside Sales, Sales Enablement, or Sales Leadership).
● Domain Knowledge: Strong understanding of the full sales funnel, pipeline management, CRM logic, and various sales techniques/methodologies.
● Analytical Mindset: Ability to objectively analyze conversation transcripts and identify why a pitch failed or succeeded.
● Collaboration: Experience collaborating with cross-functional teams (Engineering, Product, Marketing) is highly preferred.

About FSTONE 
Established in 2004, FSTONE is one of the largest and fastest-growing staffing firms in the U.S. The growth of our company is a direct result of our global client service delivery model powered by our state-of-the-art A.I. proprietary talent acquisition platform, certified processes, and passionate client teams.

FSTONE, a certified Minority Business Enterprise (MBE), has firmly established itself as a dominant player in the U.S. staffing and workforce solutions sector, distinguished by its rapid growth and extensive service range. Catering to over 50 prominent clients across diverse industries such as Pharmaceutical & Life Sciences, Banking and Financial Services, Technology, and Healthcare, we offer a comprehensive array of services, including Contingent, Permanent, Statement of Work (SOW), and Payrolling staffing services. Our “partner for life” ethos drives our approach, blending passionate personnel, proven processes, and cutting-edge technologies to deliver unparalleled service and value to our clients.