SAP Customer Data Cloud (CDC) / Gigya Implementation Engineer

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Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The work

The SAP Customer Data Cloud (CDC) / Gigya Implementation Engineer is responsible for hands-on configuration, and customization. They will support customer identity experiences and support SAP Fiori and SAPUI5 applications. This role is execution-focused and centers on implementing SAP CDC ScreenSets, supporting API-based authentication flows, designing and developing SAPUI5 applications, and assisting with web and mobile integrations. The ideal candidate is comfortable working directly in HTML, JavaScript, and CSS, understands standard CIAM authentication mechanisms, and can troubleshoot real-world identity issues across browsers, APIs, and mobile apps. This role partners closely with frontend and backend developers and may include frontend development but does not carry architectural ownership or team leadership responsibilities.

Key responsibilities:

• Configure, customize, and maintain SAP CDC ScreenSets for registration, login, profile management, consent, and preference capture
• Implement ScreenSet customizations using HTML, JavaScript, and CSS
• Support API-based SAP CDC integrations using standard authentication and authorization mechanisms
• Assist development teams in implementing and debugging
• Support and troubleshoot SAP CDC integrations in mobile environments (iOS and Android), including SDK usage and API-based flows
• Debug authentication, profile, and consent-related issues across environments
• Help ensure CDC implementations follow CIAM and eCPM best practices
• Validate implementations against regulatory and compliance requirements (e.g., GDPR, CCPA)
• Document implementation details, configurations, and troubleshooting steps
• Provide technical support during testing, go-live, and post-launch stabilization

Here's what you need:

• 3 years of experience with SAP Customer Data Cloud (CDC / Gigya) implementations
• Direct experience configuring and customizing CDC ScreenSets
• Strong working knowledge of HTML, JavaScript, and CSS, including the following
  • JavaScript form logic, validations, and event handling
  • Styling and theming ScreenSets via CSS
  • Debugging client-side issues
• Understanding of CIAM authentication concepts and protocols, including the following:
  • Auth 2.0
  • OpenID Connect (OIDC)
  • JWTs and token lifecycle management
  • Basic understanding of SAML

Nice to have:

• Experience supporting API-based identity integrations
• Experience developing frontend applications built on JavaScript, CSS, HTML5 that integrate with an SAP backend
• Familiarity with web identity flows and browser-based authentication behavior
• Working knowledge of mobile identity integrations (iOS/Android), including CDC SDKs or API equivalents
• Understanding of CIAM data concepts
• Awareness of privacy and regulatory requirements impacting CIAM implementations
• Experience embedding SAP CDC ScreenSets into SPA frameworks (React, Angular, Vue)
• Experience with SAP BTP
• Familiarity with SAP CDC advanced features such as the following
  • Social login
  • Passwordless authentication
  • MFA
  • Account linking
• Experience integrating SAP CDC with downstream platforms (CDP, marketing automation)
• Exposure to consent orchestration and preference center implementations
• Bachelor's degree in a related field

Eligibility Requirements:

• Eligibility to obtain a Public Trust government clearance

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$93,400-$176,200 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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