Lead a 10-20 person team keeping some of the nation's most powerful defense supercomputers running, earning $180-225K base plus incentives, working from home in Maryland between customer site visits, with stock purchase and a generous 401(k) match.This Jobot Job is hosted by: Kurt Holzmuller
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Salary: $180,000 - $225,000 per year
A bit about us:We're one of the world's largest enterprise technology companies, and a leader in high-performance computing (HPC), building the supercomputers that power national security, scientific research and AI. Our federal services teams support defense customers around the clock, keeping mission-critical HPC systems available and secure. You get the stability, resources and training of a global industry leader, plus direct access to the engineers who design the systems your team supports. Our culture values flexibility, curiosity and investing in our people's growth.
Why join us?- $180-$225k base, plus variable incentives
- Remote-based in Maryland, with local travel to customer sites (about 25-30%)
- Comprehensive health and wellness benefits that extend to your family
- Generous 401(k) match
- Employee stock purchase plan
- Paid holidays, sick time and vacation, plus the option to buy extra vacation days
- Four extra wellness days off each year, plus 60 hours of paid volunteer time
Job DetailsYou'll be the direct manager for a team of 10-20 system administrators, technical consultants and site leads across one to four customer sites, supporting HPC systems with up to 24x7 coverage. You'll own SLAs and system availability, manage customer and technical escalations, track KPIs and service trends, and report monthly to services leadership. Expect to spend 2-3 days a week at local customer sites, visit remote sites about every six weeks, and handle occasional after-hours work.
MUST HAVE:
- Active TS/SCI with a Full Scope Polygraph clearance
- BS in a related field OR equivalent professional experience
- 5+ years of team leadership and direct people management experience
- Able to travel about 25-30% across Maryland; Maryland residency preferred
- HPC technical field team leadership
- Experience owning SLAs, KPIs and escalations in a technical services environment
NICE TO HAVE:
- Background in multi-technology, multi-vendor HPC or data center environments
- Experience leading technical customer support or field service teams
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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