IT Support Engineer
GLOBAL IT CON LLC
Dice Job Match Score™
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Job Details
Skills
- Active Directory
- Technical Support
- Operating Systems
- Identity Management
- Remote Support
- Microsoft Windows
- NinjaOne
- Intune
- Customer Service
- Laptop
- Microsoft Office
- Microsoft Outlook
- Microsoft SharePoint
- Printers
Summary
RoleI: IT Support Engineer
Location: Fridley, MN
Duration: 6+ months
Role Summary
The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.
Skills
- 5+ years of experience in onsite IT support or desktop support.
- Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
- Experience in NinjaOne and Intune troubleshooting
- Support Active Directory user management.
- Install, configure, and troubleshoot Windows operating systems and standard business applications.
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
- Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.
- Dice Id: 90969230
- Position Id: 9050451
- Posted 16 hours ago
Company Info
About GLOBAL IT CON LLC
GLOBALITCON Inc is a fast growing, end-to-end information technology services and solutions provider working with leading Global 2000 organizations from the Banking & Financial Services, Healthcare, Telecommunications & Media, Technology, Energy & Utilities and Manufacturing & Retail domains. GLOBALITCON Inc delivers highly responsive and innovative solutions that help clients align their IT strategy with business goals to address the most important IT needs through a combination of consulting solutions, proprietary methodologies, assets based services and a Collaborative Engagement Model.
At GLOBALITCON Inc, our team has multiple years of experience helping our clients find the right talent for their needs. We are locally owned, HQ at Virginia, and focus almost exclusively on the Information Technology market. We provide direct placement, contract to hire, and contract only services, and provide a great deal of flexibility within our services. We partner with our customers to learn their environment, processes, and goals, so that we can serve them better. Our goal is to help find the right talent in order to meet business objectives. We are part of your solution!
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