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Telecommunications Manager

Austin, TX, US • Posted 1 day ago • Updated 1 day ago

Contract W2

On-site

Software People, Inc.

Fitment

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Job Details

Skills

Cisco and VOIP and Network and PMP and Manager and LAN and WAN

Summary

Phone/Skype Hire. Onsite from Day 1 / Hybrid. Local preferred. State of TX residency is must.

Location: Austin, Texas

Duration: 6+ months

Must have current LinkedIn profile.

Responsibilities

Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platforms
Oversee daily operational activities, including incident management, problem resolution, and service availability
Serve as escalation point for high-priority network and infrastructure issues
Coordinate and prioritize workload across Network Services teams, including infrastructure and security-focused functions
Support ongoing and planned initiatives, including:
SD-WAN implementation and optimization
Network monitoring and observability tools (e.g., ThousandEyes, AppDynamics)
Security integrations (e.g., Secure Workload, NGFW, identity services)
Provide vendor coordination and oversight for network-related services and contracts
Ensure compliance with Agency security standards, policies, and regulatory requirements
Participate in change management processes and ensure proper documentation and approvals
Collaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams to support cross-functional initiatives
Provide status reporting, risk identification, and mitigation planning to leadership
Maintain documentation of network architecture, processes, and operational procedures
Support knowledge transfer and continuity planning for the return of the permanent Network Services Manager

Skills Needed

Years	Required/Preferred	Experience
7	Required	Minimum of seven (7) years' experience performing supervisory/management work including providing clear direction to subordinates; promoting teamwork and motivating others to accomplish goals.
7	Preferred	Minimum of seven (7) years' of experience with administration, maintenance, and design of Cisco VoIP solutions is required.
5	Preferred	Minimum of five (5) years' experience managing a networking team in a highly complex environment.
5	Preferred	Experienced with implementation and support of 24x7x365 network, voice, and video environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10123198
Position Id: 2026-3537
Posted 1 day ago

Company Info

About Software People, Inc.

Software People Inc. was founded in 1998 as software solution provider with a vision of providing a one stop shop to our client for all of their software needs. Since the inception we have attracted the best and brightest IT professionals to support our vision and have developed into business and technology consulting firm specializing in design, development, and delivery of end-to-end ERP solutions for Enterprise Systems, Internet Applications, Web Services and Data Warehousing/ Business Intelligence. We have focused in the area of providing top notch IT consultants for our clients needs. Whether it temporary or permanent, fixed cost or time and material based, on site or off site, we have got them all. At the same time we have forged partnerships to provide complete IT solutions in the areas of ERP implementations and Business Process Outsourcing. Our staffing and consulting solutions support a broad spectrum of clients ranging from funded ventures to fortune 500 companies. Since our inception, we have been working with companies small and large to deploy information technology in various parts of their businesses. Over this period, we developed a keen understanding of what our customers expect of us, and how well we can deliver results for them.

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