Quality Operations Coordinator

Job#: 3021526

Job Description:

JOB POST TITLE: Quality Operations Coordinator

EST START DATE: ASAP, ideal start date 3/2/2026

CONTRACT LENGTH: 3 months, potential to extend

LOCATION: Virtual, fully remote! Must work PST hours to accomodate Seattle-based manager

HOURS: 40hr/weeks, 9a-5p core hours, no OT/Holiday, no travel expectations

PAY RANGE: $30-35

WHAT TEAM IS THIS CONTRACTOR PART OF?

This team is made up of x4 quality managers, the team spans across Europe, China, and Japan, so the protocols this team is testing against are international. This team is bringing basics and products to the market.

TEAM FOCUS / KEY PROJECTS: This role is made to create protocols for testing shampoo in a lab. This team is looking for someone with strong documentation and technical writing skills. They need to be organized to manage 250+ protocols from different labs. This person will need to reach out to 3rd party labs and retrieve their protocols. This person will look at customer complaints/feedback and test the shampoo against those.

WHY IS THIS POSITION OPEN? Team is looking for a contract worker

WHAT IS THIS CONTRACTOR SPECIFICALLY DOING? This team is looking for an experienced Quality Operations Coordinator to support a time-bound initiative focused on developing and finalizing performance testing protocols. This contractor will work directly with third-party laboratories to create, review, and refine testing protocols that meet defined quality standards. The engagement is execution-heavy, highly structured, and must be completed within a 3-month timeframe.

MAIN QUALIFICATIONS: Minimum 4+ years of general PM exp

- Bachelor's degree, preferred in Engineering or anything relevant

- Experience in quality, testing, or compliance within consumer products, CPG, or a related industry

- Familiarity with laboratory testing environments and performance testing methodologies

- Strong documentation review and technical writing skills

- Proven ability to manage high-volume deliverables under tight timelines

- Strong organizational skills and attention to detail

- Ability to work independently and coordinate across multiple external partners

- Strong analytical skills to identify gaps between customer experiences and testing coverage

PREFERRED REQUIREMENTS:

- Ideally someone who has lab experience

- Exposure to private label or retailer-owned brands

- Experience working with third-party labs or certification bodies

- Experience supporting global or multi-region programs

- Backround as a quality tech or manager or project manager

KEY RESPONSIBILITIES

- Act as the primary point of contact with external testing laboratories

- Partner with labs to develop new performance testing protocols

- Review and assess lab-provided protocols for accuracy, completeness, and alignment to requirements

- Edit and standardize protocols as needed to ensure consistency and usability

- Track progress and manage delivery across ~250 testing protocols

- Maintain clear documentation and provide regular status updates

- Identify risks, gaps, and delays and proactively drive resolution

ENGAGEMENT EXPECTATIONS

- Deliver approximately 250 finalized performance testing protocols within 3 months

- Operate as a hands-on contributor with minimal ramp-up time

- Manage stakeholders both internal and external

- Ability to review wholistic processes, identify inefficiencies, and make recommendations to streamline workflow

SCREENING/SUBMITTAL PROCESS:

- Candidate must share an up to date resume

- Candidate must have a conversation with a recruiter

- x2 interviews, both virtual via video

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.