Senior SailPoint SME (Onsite)

Job Title: Senior SailPoint SME (Onsite)

Location: Washington, DC

Duration: Up to 5 Years

Job Description:

The Senior SailPoint SME will serve as the senior technical authority for SailPoint and Identity & Access Management activities supporting client. The individual should possess strong hands-on experience with SailPoint technologies and enterprise IAM environments and be capable of providing technical leadership, troubleshooting, configuration/support, integration guidance, and operational expertise.

Key Responsibilities

SailPoint Administration & Support

• Provide senior-level technical support for SailPoint environments.
• Troubleshoot complex SailPoint issues.
• Analyze system behavior, errors, integrations, workflows, and provisioning issues.
• Support SailPoint configuration and operational activities.
• Review and recommend technical solutions for complex IAM problems.

Identity Lifecycle Management

• Support identity lifecycle processes, including:
  • Joiner
  • Mover
  • Leaver
• Support identity creation, modification, suspension, and termination processes.
• Troubleshoot identity synchronization and lifecycle issues.
• Ensure appropriate identity and access processes are maintained.

Access Governance

• Support access request and approval processes.
• Support entitlement and role management.
• Assist with access certification/review activities.
• Support segregation-of-duties and governance requirements where applicable.
• Provide technical recommendations for improving identity governance.

Integration & Engineering

• Troubleshoot integrations between SailPoint and connected systems.
• Support application onboarding and connectivity.
• Analyze provisioning/deprovisioning failures.
• Support APIs, connectors, workflows, and integration components as applicable.
• Coordinate with application and infrastructure teams to resolve integration issues.

Technical Leadership

• Serve as the senior SailPoint technical advisor.
• Provide guidance to technical support personnel.
• Review proposed technical changes.
• Identify technical risks and recommend mitigation strategies.
• Support architectural and engineering decisions related to IAM.
• Provide knowledge transfer and mentoring.

Security & Compliance

• Support secure IAM operations.
• Assist with security and compliance requirements related to identity and access.
• Maintain appropriate technical documentation.
• Support audit, reporting, and evidence requirements.
• Ensure changes are implemented through appropriate change-management processes.

Operations & Continuous Improvement

• Monitor SailPoint operational performance.
• Identify recurring issues and opportunities for improvement.
• Recommend automation and process improvements.
• Support enhancements and configuration changes.
• Develop and maintain technical documentation and knowledge articles.

Desired Qualifications

• Bachelor''s degree or equivalent relevant experience.
• 8+ years of IAM experience preferred.
• 5+ years of hands-on SailPoint experience preferred.
• Strong experience with enterprise SailPoint implementations/support.
• Experience with SailPoint IdentityIQ and/or IdentityNow preferred.
• Strong understanding of
  • Identity lifecycle management
  • Provisioning/deprovisioning
  • Access governance
  • Entitlements
  • Roles
  • Authentication/authorization
  • Application integration
• Experience troubleshooting complex IAM environments.
• Federal Government/DOJ experience strongly preferred.
• SailPoint certification(s) preferred.
• Relevant cybersecurity/IAM certifications preferred.
• Ability to meet applicable DOJ security/background requirements.