Role 1 :- Agentic AI (LLM/RAG) Developer (Minimum 5 + Years Exp)
Location:- Charlotte, NC (Hybrid)
LOng term contract
LinkedIn ID mandatory --- 10 Position -- Locals are given First Preference - 5 Years Experience OPT also works.
Independent Conultants should be on our w2
Skills:- Python, LangGraph/Lang Chain, Agentic AI Solution Development, Knowledge and grounding (RAG)
Role Summary:- We are building an agentic AI platform to transform commercial banking customer service. The Al developer will design, build, and operate LLM-powered agents that interpret inbound servicing requests (e.g., email/case intake), retrieve grounded knowledge, and execute approved workflows through secure to/API integrations - with enterprise-grade controls, observability, and human-in-the-loop patterns.
This role sits within a cross-functional team with Product, Operations, Technology, and Risk partners and focuses on delivering production-ready agentic Al capabilities for regulated financial services
Responsibilities:-
- Agentic Al Solution Development
- Build and enhance LLM/agent orchestration (Planner/supervisor patterns, tool-using agents, routing, guardrails).
- Implement intent classification, information extraction, validation, and decision logic for servicing workflows
- Developed tool calling integrations to downstream systems (CRM, workflow engine, core banking services, case management)
- Implement human-in-the-loop workflows (review, approval, escalation, override) based on confidence/risk thresholds
Knowledge and grounding (RAG)
- Design and implement retrieval-augmented generation (RAG) for policy procedure grounding and resolution guidance
- Build knowledge ingestion pipelines with refresh/versioning
- Improve answer quality via chunking strategies, embeddings re ranking and context management
Required Qualifications:-
- 5+ years of software engineering experience or equivalent with strong CS fundamentals
- Hands-on experience building with LLMs and a modern AI app stack (agents, RAG, tool/function calling).
- Strong proficiency in Python and building back-end services/APIs.
- Experience with at least one: Lang Chain/LangGraph, Llamalndex, Semantic Kernel, or equivalent frameworks.
- Experience with vector databases and search (e.g., Pinecone, Weaviate, Milvus, OpenSearch/Elastic)
- Experience deploying services in cloud environments (AWS/Azure/GP) with basic DevOps practices
- Strong understanding of security and privacy principles (PIl handling, least privilege, audit logging)
Preferred Qualifications:-
- Experience in financial services or other regulated domains (risk controls, compliance audit readiness)
- Experience integrating with enterprise workflows (e.g., ServiceNow, Custom workflow engines, BPM/RPA)
- Familiarity with model evaluation approaches (LLM-as-judge, rubric scoring, retrieval evals, offline/online testing)
- Experience with messaging/eventing (Kafka/SQS), email ingestion pipelines, and document processing
- Exposure to MRM concerns and governance (model cards, risk assessments, validation processes).
Thanks & Regards,
|  | John Stanley Sr. BDM / Delivery Manager Maintec Technologies Inc 8801 Fast Park Drive, Ste. 301, Raleigh, NC 27617 Mobile: +1 / +91- 98411-45549 Email: ; | LinkedIn : ;/p> Bangalore | Chennai | Hyderabad | Pune | Noida | USA |