Position: Director of Engineering
Location: Richardson, TX (100% Onsite)
Duration: Full-Time Direct Hire
Job Description:
This is NOT a high-level manager — must be deeply technical and able to whiteboard solutions
Director of Engineering is a high-impact senior leadership role, responsible for the end-to- end cellular engineering, including mobile network (core and RAN) management as well as deployment and technical management of innovative wholesale solutions in a secure, effective, scalable and commercially viable manner, to customers across the world.
This role manages and leads a geographically dispersed multidisciplinary engineering team covering IP, 4G/LTE, IMS, 5G NSA/SA, NTN, SIM/eSIM, BSS/billing as well as global roaming and wholesale.
Leadership & Management:
• Build, mentor and manage a high-performing engineering team across multiple disciplines.
• Foster a collaborative and accountable engineering culture.
• Lead recruitment, onboarding and performance management activities.
• Ensure engineering staff are trained and aligned with organizational priorities.
Planning:
• Develop and execute engineering roadmap aligned with business goals.
• Ensure engineering capacity planning and utilization across projects and operations.
• Coordinate cross-functional engineering initiatives with internal and external stakeholders.
Projects:
• Technical ownership of solution deployment for contracted wholesale customers as well as relevant internal projects.
• Establish and enforce standard deployment patterns, reference architectures, and baseline configurations for core, RAN, roaming, and wholesale solutions.
• Develop and review HLDs, LLDs, implementation plans and acceptance test plans.
• Ensure production readiness and operational acceptance of all deployments.
• Coordinate with vendors and partners during integration and deployment activities.
Operations & Support:
• Oversee design, deployment, optimization and operations of mobile core and radio access network systems.
• Manage and maintain LTE/5G core network components including MME, SGW, PGW, AMF, SMF, UPF, UDM, AUSF, PCF, NRF and SEPP.
• Ensure high availability and resilience of IMS infrastructure supporting VoLTE and VoNR.
• Manage roaming infrastructure, TAP/BCE billing and settlement integrations.
• Oversee SIM/eSIM lifecycle management and OTA platforms.
• Lead troubleshooting and root cause analysis for production issues.
• Coordinate with NOC and Tier-2 support teams for issue resolution and escalation handling.
Organizational Development:
• Contribute to technology roadmap and long-term architecture planning.
• Evaluate new technologies, vendors and platforms to support business growth.
• Drive automation initiatives for deployment, monitoring and operational efficiency.
• Ensure scalability and future-readiness of engineering systems.
Governance & Documentation:
• Maintain technical documentation, network diagrams, SOPs and runbooks.
• Ensure compliance with security policies, regulatory requirements and operational standards.
• Participate in change management and incident management processes.
Desired Expertise & Experience:
• Bachelor’s or Master’s degree in Computer Engineering, Telecommunications, Electrical Engineering or related field.
• 8–12+ years of experience in the mobile telecommunications industry.
• Strong hands-on experience with LTE/5G core network technologies.
• Experience with MVNO/MNO wholesale environments.
• Experience managing geographically distributed engineering teams.
• Strong understanding of IP networking, routing and telecom infrastructure.
• Experience with vendor management and telecom solution integration.
• Familiarity with cloud-native telecom deployments and virtualization technologies.
• Excellent communication, analytical and organizational skills.
Desired Personality:
• Entrepreneurial and self-starter mindset.
• Comfortable working in fast-paced startup environments.
• Strong leadership and relationship management capabilities.
• Analytical thinker with excellent problem-solving skills.
Residence Requirement:
• Candidate should preferably reside in or be willing to relocate to Richardson, Texas.
Measurement:
Based on a combination of factors including number of new customer projects successfully deployed, speed of resolution of support issues, training, technical management of a wholesale customer projects etc.