Business System Analyst

• Collaborate with stakeholders to clarify, prioritize and validate project requirements and business objectives.

• Decompose business problems quickly and work with the project team to determine the root cause and provide solution alternatives.

• Derive a detailed understanding of the stated business problem and objectives and work with the stakeholder and technical team toward resolution to achieve the objectives.

• Plan and facilitate requirements gathering utilizing focus sessions, one-on-one interviews, and job shadowing.

• Utilize advanced modeling techniques to develop high-level system narratives, presentations, storyboards, use cases and user interface prototypes.

• Work with QA team to develop system test plans, ensure software quality assurance (SQA) standards are achieved, and validate that business goals are accomplished.

• Serve as the thought leader in advanced modeling techniques to help define business processes, system usage, behavior and information capture.

• Serve as a conduit / broker for cross-functional collaboration & knowledge sharing.

• Perform quantitative & qualitative analysis to help justify the investment necessary to deliver a solution.

• Build credibility and trust across stakeholder groups.

• Adapting elicitation approach to apply appropriate technique based on situation or stakeholder.

• Gather and prepare supporting analysis and design documentation from a business perspective.

• Act as an active contributor to SDLC process improvement by remaining current in software engineering best practices.

• Assist with alignment of project objectives and IT solutions to  business strategies and objectives.

• Develop strong internal relationships with key stakeholders and subject-matter experts across the organization.

• Serve as an active contributor to company-shared knowledge repositories (wikis, blogs, sharepoint, intranet, etc.).

• Mentor and educate IT and business colleagues about business analysis discipline and requirements phase within development lifecycle.

• Maintain an understanding of innovative IT product capabilities, marketplace and business opportunities.

• Negotiate and facilitate to drive consensus on solution scope and objectives.

• Maintain macro-view of key processes, application platforms, business requirements and business functions across the organization.

• Assess existing business processes, people and technology to identify common patterns across functions.

• Provide creative thinking and new ideas to resolve existing problems.

• Provide a structure for evaluating solution options.

• Assess capabilities of the enterprise to understand where changes are needed to meet strategic goals.

• Proactively gather, document data requirements and analysis including data integrity and data consistency related to DG standard

• Work closely with data engineering team to inform data transformations, reporting and analysis

• Create and maintain Enterprise Data Governance tools (e.g. Data Glossary, Standards & Policies)

• Work closely with the Data Architecture team to enhance existing tools and data architecture to ensure a best in class control framework

• Mentor and educate IT and business colleagues about enterprise data governance standards and processes

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Bachelor’s degree in Information Systems, Computer Science, Business, or a related field – or demonstrated, equivalent experience.

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5 years experience in identifying and documenting business needs and specifications utilizing business analysis and system design techniques.

• Excellent written and verbal communication skills with the ability to effectively communicate across company and department boundaries at all levels.

• Demonstrated ability to effectively facilitate and lead meetings, tailoring messages to the given audience.

• Strong working knowledge of requirements gathering software support, data mining tools, Microsoft Office applications, as well as CA Clarity and BI tools – ProClarity, Cognos Agile collaboration tools (e.g. Product Plan, Team, Jira, Confluence).

• Demonstrated ability to critically evaluate information, identify risks and opportunities, while possessing creative problem-solving skills with an understanding of business concepts and models.

• Proven ability to elicit project and system requirements.

• Proficient negotiation and persuasion skills, with the ability to enable win-win resolutions.

• Proven track record of successfully supporting the needs of project team members and internal stakeholders (locally and virtually).

• Working knowledge of data processing fundamentals including entity relationship diagrams, database models, structured application design and IT infrastructure (networking and hardware).

• Demonstrate influence without authority.

• Demonstrated knowledge of the business, organization and solutions that are the back bone of the organization.

• Ability to adapt to changing conditions, strategies and organizational direction.

• Ability to apply new ideas to resolve existing problems.

• Experience producing and/or maintaining business and/or data requirements required

• Experience with SQL and demonstrated understanding of relational databases required

• Experience operating in a business analyst capacity, identifying and documenting business needs and specifications utilizing business analysis and system design techniques.

• Masters degree in Business or Advanced Information Technologies

• Familiarity with cost/benefit and ROI data analysis.

• Industry Certifications (CBAP, Six Sigma).

• Ability to effectively resolve conflict with appropriate escalation.

• History in teaching or mentoring professionals.

• Prior experience serving as part of a Data Governance organization or supporting one.