TATA Consultancy Services Limited
TATA Consultancy Services Limited

Study Facilitation Support Executive

Cupertino, CA, US • Posted 14 days ago • Updated 14 days ago
Full Time
Travel Required
On-site
$60,000 - $70,000/yr
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Job Details

Skills

  • Data Collection
  • Facilitation
  • Data Processing
  • Project Management

Summary

Study Facilitation Support Executive
•       Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol
•       Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary
•       Provide a positive, high-energy experience for all participants
•       Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues
•       Gather quantitative data from study devices and equipment, validating the fidelity of captured data
•       Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise
•       Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects
•       Prepare, troubleshoot, and maintain study device/equipment for data collection efforts
•       Set up and break down study session areas daily
•       Oversee study environment setup and communicate maintenance needs accordingly
•       Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics
•       Manage user study participant correspondence, recruitment, and scheduling
•       Discuss data collection plans, issues and next steps with data consumers
•       Proactively work with data consumers to streamline and improve data collection processes
•       Assist with basic data processing and visualizations
•       Distribute surveys, review, and collect survey responses and other feedback
•       Support additional user study data collection efforts
•       Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program
•       Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days
  
Education & Experience
•        BS in Computer Science or Human-Computer Interaction (or related major) with 2+ years of experience required .
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172467
  • Position Id: 9096393
  • Posted 14 days ago

Company Info

About TATA Consultancy Services Limited

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large.

With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

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Syed Kabbar

Recruiter @ TATA Consultancy Services Limited

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