Role: Windchill PLM Integrator
Location: Denton Tx
We can pay relo
Thank you and have a nice day.
A US Windchill PLM Integrator will deploy and maintain the Windchill PLM system in North America.
Essential Duties and Responsibilities:
- Understand and discover the business needs, and to write/update standard operating procedures accordingly
- Configure Windchill PLM according to business needs using out of the box features & settings
- Develop and execute functional PLM tests. This includes PLM upgrade regression testing, nominal PLM settings tests, performance testing and software error tests
- Contribute on use case capitalization / lessons-learnt documentation
- Support end users during User Acceptance Testing and validation
- Execute support requests/tasks issued by internal ticketing system: change revisions, remove PLM objects, update workflows, approvers, or status, create/update/delete users etc...
- Perform root cause analysis when required
- Train end users
- Support project leaders in workload estimation / project execution
- Create progress reports for Windchill solution leaderAdheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture;
- Regular, predictable attendance is required;
- Other duties may be assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note for level:
- Basic: Incumbent is able to use their knowledge/skill with support by more experienced individuals.
- Advanced: Incumbent is able to independently use their knowledge/skill.
- Expert: Incumbent is able to train others on their knowledge/skill.
Education and/or Experience
- Bachelor's degree preferred in computer science, or another related field.
- 7+ years of experience in leu of degree.
Knowledge/Skills
- Minimum 3 years' experience in Windchill (modules, functions, objects, lifecycle, links between objects, ..) is required
- Experience in a technical support organization analyzing, researching, testing and resolving functional issues is a plus.
- Knowledge of PTC RVnS is an advantage.
- Exposure to Ticketing Tool like Service Now is an added advantage.
Certificates, Licenses, Registrations
Windchill Basic certification would be an added advantage.
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