We seek highly motivated ServiceNow developers to successfully deliver ServiceNow solutions and services.
Skills and attributes for success
· Lead the technical team on implementation project teams, supporting testers.
· Assist Leads in workshops to gather agile user stories/epics/features using Agile software.
· Direct users on best practices across ServiceNow products and platforms.
· Develop Offerings, Solutions, and Designs for product implementations.
· Deliver Application UI Configuration and Workflow Configuration.
· Development of specific reporting needs, including Performance Analytics.
· Interface with ServiceNow technical product teams as needed.
· Prepare deliverables that are technology-related.
· Be the Subject Matter Expert on the delivery of ServiceNow solutions.
· Creation and delivery of solutions for users addressing requirements through technical architecture in consideration of process design and technical best practices and standards
· Collaborate and contribute to creating, deploying, and maintaining Technical Best Practices and Standards.
· Ensuring technical deliverables are complete, consistent, high quality, on time, and deliver valued outcomes.
To qualify for the role, you must have
· Demonstrated success as a key technical resource leading the development of solutions for ITSM, CMDB, Asset Management, ITOM, and Service Catalog
· 2+ years of ServiceNow implementation experience with IRM (GRC) implementations.
· Demonstrated experience with Horizontal (SCCM & IP), Top-Down (Service Mapping), Cloud and Pattern-Based Discovery methods.
· Proficiency with Agile project management and delivery methodologies.
· Demonstrated hands-on experience in technical consulting and client-facing roles required
· A Bachelor''s degree from an accredited college or university is preferred. Certifications in Certified ServiceNow Administrator (CSA), Certified Implementation Specialist (CIS-Risk and Compliance and CIS-TPRM), and Application Developer (CAD).
· Industry Certifications, including SAFe Product Owner, SAFe Implementer, SAFe Agilist, and Scrum Master, are also preferred.
· Maintain all certifications and micro certifications and continual progression in developer learning plans.
· Excellent oral and written communication skills with the ability to present and articulately explain technical information.
· Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs.
· Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all critical technical decisions during project delivery.
Ideally, you’ll also have
· Experience with ServiceNow Next in UI design configuration, implementation, development, standard list/form/navigation updates, workflows, instance management, and creating tables and fields.
· Experience with SDLC, Agile Scrum, SAFe, and Kanban methodologies. Excellent communication skills, team player, drives processes, and actively owns deliverables.
· Deep understanding of ServiceNow Platform end-to-end delivery processes; advanced functional and technical knowledge of the ServiceNow IRM/GRC best practices.
· Familiarity with the platform data model including CSDM, data analytics, data reporting, ServiceNow Process; strong process development, facilitating requirements for ServiceNow implementations and ServiceNow integration (SOAP, REST, XML), automation, and workflows.
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