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IT Support Specialist

Bartlesville, OK, US • Posted 9 days ago • Updated 9 days ago

Contract Independent

18 Months

No Travel Required

On-site

25+

Fort Technologies Inc.

Fitment

Dice Job Match Score™

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Job Details

Skills

Active Directory
Break/Fix
Computer Hardware
IMAC
Inventory
Management
Laptop
Mobile Devices
Network
Microsoft
Microsoft SCCM
OS X
Operating Systems
ServiceNow
Printers
Technical Support

Summary

Provide onsite L2 technical support for desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot hardware, software, operating system, and network-related issues.
Install, configure, image, and deploy Windows and macOS devices.
Support Apple iPhones and iPads, including enrollment and troubleshooting.
Manage incidents and service requests using ServiceNow.
Perform IMAC (Install, Move, Add, Change) and break-fix activities.
Configure and support Microsoft Intune, Active Directory, VPN, and endpoint security solutions.
Support Zebra printers, barcode scanners, and other enterprise peripherals.
Deploy software and operating system updates using SCCM/MECM.
Provide executive/VIP support while maintaining high customer satisfaction.
Maintain IT asset inventory and documentation.
Escalate complex issues to L3 teams when necessary.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91164684
Position Id: 9044583
Posted 9 days ago

Company Info

About Fort Technologies Inc.

Fort Technologies Inc (FTI) is a Global Consulting and IT Services company providing IT consulting, managed services, technical support, and solutions with a single objective- leverage business goals in most reliably and cost-effectively.

We are focused on driving your business to its maximum potential. Our approach is customized to each of your needs. It is designed to give your brand a competitive edge and enhance your brand identity.

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Vinay Kumar

Recruiter @ Fort Technologies Inc.

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Crystal Springs, Mississippi

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Today

ResponsibilitiesProvide L2 technical support for desktops, laptops, printers, mobile devices, and peripherals.Troubleshoot Windows operating system, Microsoft Office 365, and application issues.Diagnose and resolve hardware and software problems.Perform PC imaging, software installation, configuration, upgrades, and break/fix support.Support Active Directory user accounts, password resets, permissions, and Group Policy.Troubleshoot network connectivity, VPN, Wi-Fi, and related issues.Install and

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25+

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