Oracle CPQ Business Analyst

Job Summary

We are seeking an experienced Oracle CPQ Business Analyst to support our Lead-to-Quote-to-Order process. The analyst will partner with Sales, Sales Operations, Pricing, Finance, and IT teams to gather requirements, define business rules, and drive enhancements in Oracle CPQ, ensuring a smooth flow from opportunity through quote creation, approval, and order submission.

Key Responsibilities

• Act as the business analyst for the Oracle CPQ platform across the full Lead-to-Quote-to-Order lifecycle
• Gather, analyze, and document business requirements from Sales, Sales Ops, Pricing, Finance, and Order Management teams
• Translate requirements into functional specifications, user stories, and acceptance criteria
• Define and document product configuration rules, pricing logic, discounting, approval workflows, and quote document templates
• Map the end-to-end process from lead and opportunity creation in CRM, through quoting in CPQ, to order submission into ERP/Order Management
• Work with developers and the configuration team on Commerce processes, product models, and CPQ integrations
• Support integrations between Oracle CPQ and CRM (Salesforce or Oracle Sales Cloud) and ERP/order management systems
• Create test scenarios and support SIT and UAT, including defect triage and resolution
• Support releases, enhancements, and regression testing, including Oracle CPQ quarterly updates
• Analyze quote and order data to identify process gaps, errors, and improvement opportunities
• Provide user training, documentation, and post-go-live support
• Facilitate workshops and communicate status to business and technical stakeholders

Required Qualifications

• 5+ years of experience as a Business Analyst, with 2+ years on Oracle CPQ (Cloud)
• Strong understanding of the Lead-to-Quote-to-Order process, including opportunity management, configuration, pricing, approvals, and order submission
• Experience documenting requirements: BRDs, functional specs, user stories, and process flows
• Knowledge of CPQ concepts: product configuration, pricing rules, discounting, approval workflows, quote templates, and Commerce process
• Experience with CRM integration (Salesforce or Oracle Sales Cloud) and ERP/order management handoff
• Experience planning and supporting UAT
• Strong analytical, communication, and stakeholder management skills
• Bachelor’s degree in Business, Information Technology, or related field, or equivalent experience

Preferred Qualifications

• Hands-on knowledge of BML (BigMachines Language), Document Engine, or CPQ web services/APIs
• Experience with Oracle Fusion Cloud (Order Management, Pricing) or Oracle EBS
• Experience with Agile/Scrum and tools such as JIRA or Azure DevOps
• Familiarity with subscription, services, or complex/configurable product quoting
• Proficiency in Visio or similar process mapping tools, plus Excel and PowerPoint
• Oracle CPQ certification