Location: Englewood, CO
Salary: $25.00 USD Hourly - $30.00 USD Hourly
Description:
Desktop /IT Support Engineer/ Analyst
Location: Englewood, CO 80112
Duration of project : Contract | 3+ Months
Overview
The Enterprise IT Desktop Support Technician is responsible for managing the lifecycle of enterprise IT assets-including laptops, desktops, mobile devices, and peripherals. This role ensures timely deployment, recovery, and maintenance of equipment across the organization, supporting both day-to-day operations and large-scale IT initiatives.
Key Responsibilities
Device Imaging & Deployment
Image, configure, and deploy enterprise laptops, desktops, and mobile devices using approved standards and tools.
Hardware Support
Perform diagnostics, repairs, and component replacements (RAM, SSD, battery, motherboard, etc.).
Asset Management
Process new equipment intake, asset tagging, and inventory updates.
Manage asset tracking systems and maintain accurate lifecycle documentation.
Lifecycle Operations
Support device refresh programs, upgrades, and mass deployments.
Wipe and securely decommission retired hardware per corporate security policies.
Logistics
Prepare and ship equipment to remote users; receive and process returned assets.
Maintain depot inventory including spare parts and accessories.
Collaboration & Escalation
Escalate complex technical issues to appropriate IT teams.
Assist with project-based rollouts and enterprise-wide hardware initiatives.
Compliance
Ensure adherence to IT security and data protection policies.
Qualifications
Strong technical troubleshooting skills with hands-on experience in hardware repair and configuration.
Familiarity with enterprise IT environments, imaging tools, and asset management systems.
Attention to detail and ability to maintain accurate documentation.
Experience supporting large-scale deployments and refresh programs.
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Contact:
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: cxjudgpa
- Position Id: 1115187
- Posted 30+ days ago
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