Serve as the lead resource to design, develop, code, test, debug, and document major software applications using programming languages (e.g. Java, JavaScript, TypeScript, Python, SQL), integration tools (APIs), and middleware (e.g. Message Queueing, Event Streaming, API Gateways), leveraging relevant experience, and knowledge of industry best practices, regulations, and requirements.
Collaborate with business users, technical resources, and other stakeholders to gather and analyze requirements for new software applications and enhancements to existing systems
Lead code reviews, unit testing, integration testing, and system testing to ensure high-quality software solutions. Promote the use of automation
Provide technical support and assistance to end-users, including troubleshooting software issues, answering questions, and providing training as needed
Develop and maintain workflows, data, and data integration solutions to support business processes and reporting needs, within a DevOps framework.
Troubleshoot and resolve technical issues, performance problems, and software defects
Ensure timely resolution of support tickets within Service Level Agreements (SLAs) and engage with vendor support as needed to resolve escalated issues
Stay current with emerging technologies, industry trends, and best practices in information technology, and share with the team.
•Provide technical guidance, code review leadership, and mentoring to Programmer Analyst staff, serving as a technical lead on integration and platform projects assigned.
Participate in or organize team activities. Represent the college and the Information Technology team in all interactions.
Associate’s degree in a related field
6 years of relevant experience
Expert experience as a software developer or programmer analyst, with proficiency in programming languages (e.g. Java, JavaScript, TypeScript, C#, Perl, Python, SQL, HTML)
Experience with Ellucian Banner ERP or similar enterprise resource planning systems and Integration Platform as a Service (iPaaS) solutions.
Hands-on experience building and supporting integrations on the Ellucian Ethos integration platform or similar middleware
Knowledge of relational databases and related solutions, cloud technologies, APIs, and programming
Strong analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutions
Experience with development methodologies such as Agile, Scrum, or Waterfall
Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks and priorities effectively
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