Job Title: Customer Logistics and Supply Chain Specialist
Location: Atlanta, GA (Remote)
Longterm Contract
Job Summary:
Candidate can reside anywhere in U.S., and we will provide a laptop for the duration of the assignment.
Job Description Summary
The Customer Logistics and Supply Chain Specialists role provides a single point of contact to Customers, Shared Services, Sales and Product Supply System (PSS) teams.
The role manages planned and unplanned Sales activities that impact multiple orders/customers. This role leads meetings, both with internal stakeholders and with key customers.
The work involves assessing complex issues, gathering information from stakeholders, collaborating to create solutions and communicating/implementing these solutions.
Qualifications & Requirements
• Required: High School diploma; GED equivalent
• Preferred: Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience
• Required: At least one year in a customer-facing role
• Preferred: Three years in a customer facing role; three years in a call center
• Strong customer service and relationship background, strategic thinking, effective communication and business writing skills
• Must have strong research or analytical skills, attention to detail, effective problem solver and influencing skills
• Must have a strong sense of urgency and be empowered to make timely and informed decisions
• Building collaborative relationships within POM, Supply chain/OTC organization and our external partners
• Knowledge of supply chain, Order Management, and Customer Services processes and systems.
• Knowledge of the CCNA Product Supply system, Order Management and Salesforce & SAP is a plus. Other systems used include CRM Database, MS Office; Outlook, Word, Excel, SharePoint, Genesys
What We Can Do for You
• Innovative Technology: We utilize and lead the market with our large supply chain network and state-of-art technology we use each day.
• Experiences: with a global organization and the opportunity to learn and grow.
• Compensation & Benefits: Competitive benefits package that start on day one of employment.
Skills:
Communication, Detail-Oriented, Order Management, Problem Solving, Relationship Building, Time Management, Analytical Thinker
Never miss an opportunity! Create an alert based on the job you applied for.