Support Technician

Atlanta, GA, US • Posted 5 days ago • Updated 5 days ago

Contract W2

Contract Independent

On-site

Up to $18/hr

Fitment

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Job Details

Skills

Windows

Summary

Job Title: Support Technician (Warehouse & IT Support)

Location: Atlanta, GA
Duration: 6 Months (Extendable)

Job Summary:

We are looking for a Support Technician to assist with IT equipment, inventory management, and basic technical support for schools and administrative offices. This role involves handling hardware, supporting field technicians, and ensuring smooth day-to-day IT operations.

Key Responsibilities:

Monitor and manage support tickets for parts and equipment requests
Maintain and track IT inventory (laptops, desktops, printers, etc.)
Pick up and deliver equipment across school locations
Order and restock IT parts as needed
Update and maintain asset records in the system
Install applications and perform OS updates (Windows & Apple devices)
Troubleshoot basic hardware, network, and printer issues
Escalate complex technical issues to senior IT teams
Perform routine checks of computer labs, devices, and classroom technology
Document all work in the ticketing system

Required Skills:

Basic knowledge of computer hardware and troubleshooting
Familiarity with Windows and Apple devices
Experience with inventory or asset tracking systems
Strong customer service and communication skills
Ability to follow processes and meet deadlines

Preferred Qualifications:

2+ years of IT support or related experience
CompTIA A+ (preferred for senior/lead roles)
Microsoft certification (a plus)

Additional Requirements:

Valid driver s license
Ability to pass background check
Team player with a positive attitude and willingness to learn

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10118415
Position Id: 8924091
Posted 5 days ago

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