ServiceNow SPM Developer - Remote / Telecommute

• Seeking an experienced ServiceNow SPM Developer to design, develop, and support Strategic Portfolio Management solutions and platform automation initiatives within enterprise healthcare and regulated environments.
• The ideal candidate will possess strong expertise in ServiceNow SPM modules, workflow automation, Service Portal development, integrations, and platform customization while supporting portfolio management and operational transformation initiatives.

Requirement/Must Have:

• Strong hands-on experience in ServiceNow development with focus on SPM and PPM modules.
• Expertise configuring and developing ServiceNow SPM modules including Demand Management, Project and Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).
• Strong experience with Service Portal development, widget creation, scoped applications, and Flow Designer.
• Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.
• Strong understanding of project, portfolio, financial, and resource management principles.
• Experience working within healthcare or regulated industry environments preferred.
• Experience working in Agile or SAFe delivery environments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.

Experience:

• Experience supporting healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure modernization projects.
• Experience implementing portfolio financial management, investment funding, and CAPEX/OPEX tracking solutions.
• Experience optimizing resource planning and allocation across enterprise teams.
• Experience developing dashboards, KPIs, and reporting solutions for portfolio management and financial visibility.
• Experience building custom ServiceNow scoped applications and workflow automation solutions.
• Experience creating Service Catalog items and implementing complex approval and fulfillment workflows.
• Experience developing business rules, client scripts, UI policies, and custom data tables.
• Experience integrating ServiceNow with ITSM, HR, ERP, and financial systems.
• Experience supporting release management, testing, upgrades, and platform governance activities.
• Experience implementing ServiceNow best practices and platform performance optimization.
• Experience integrating ServiceNow with ERP or financial systems preferred.
• Exposure to ServiceNow ITSM and HR modules preferred.
• Prior experience delivering solutions within healthcare or regulated industries preferred.

Responsibilities:

• Configure and develop ServiceNow Strategic Portfolio Management modules and solutions.
• Facilitate portfolio alignment and execution for enterprise healthcare initiatives.
• Implement financial tracking and cost transparency solutions within ServiceNow.
• Optimize resource capacity planning and allocation across IT and operational teams.
• Develop dashboards, KPIs, reports, and portfolio monitoring solutions.
• Design and build custom scoped applications to automate healthcare and operational workflows.
• Build and maintain Service Portals with intuitive user experiences.
• Create and enhance Service Catalog items and automated workflows using Flow Designer.
• Develop and maintain business rules, client scripts, UI policies, and custom platform components.
• Support integrations between ServiceNow and enterprise systems including ITSM, HR, ERP, and financial platforms.
• Collaborate with business and technical teams to translate requirements into scalable solutions.
• Participate in release management, testing, platform upgrades, and governance activities.
• Ensure adherence to ServiceNow best practices, design standards, and performance optimization guidelines.

Should Have:

• ServiceNow Certified System Administrator (CSA) certification preferred.
• Certified Implementation Specialist Strategic Portfolio Management (CIS-SPM) certification preferred.
• Strong communication and stakeholder engagement skills.
• Ability to work effectively within consulting or managed services environments.

Skills:

• ServiceNow SPM.
• ServiceNow PPM.
• Demand Management.
• Project and Program Management.
• Resource Management.
• Portfolio Planning.
• Agile Development.
• Application Portfolio Management (APM).
• Service Portal.
• Flow Designer.
• JavaScript.
• Glide API.
• ServiceNow Administration.
• ITSM Integration.
• ERP Integration.
• Financial Management.
• Workflow Automation.
• Dashboard Development.
• Agile Methodologies.
• SAFe Framework.

Qualification And Education:

• Bachelor s degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.