This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.
Key Responsibilities:
· Process Analysis & Improvement
· Review and document current grant-related business processes and workflows.
· Identify opportunities for process optimization and recommend improvements.
· Analyze federal policy changes and advise OES on necessary application updates.
· Stakeholder Engagement & Communication
· Facilitate meetings with business stakeholders, technical teams, and external consultants.
· Act as the primary point of contact for field consultants regarding application issues.
· Communicate issue status, resolutions, and updates to relevant stakeholders.
· Operational & Technical Liaison
· Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
· Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
· Translate business needs into clear, actionable technical requirements.
· Leadership & Team Coordination
· Lead and mentor a team of business analysts.
· Delegate tasks effectively and ensure alignment with project goals.
· Facilitate and lead requirement-gathering sessions with both business and technical teams.
· Documentation & Knowledge Management
· Maintain comprehensive documentation on the project SharePoint site.
· Ensure all process changes and decisions are well-documented and accessible.
Required Skills & Qualifications:
· 2 + years of proven experience as a business process reengineer.
· 2 + years of experience working with grant management systems or government-funded programs.
· Strong understanding of the software development lifecycle (SDLC).
· Excellent communication, facilitation, and interpersonal skills.
· Leadership capabilities in cross-functional team environments.
· Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.
Desired Interview Dates/Times:
Friday Aril 17th, 2026:
9:00 – 10:00 AM,
10:15 – 11:15 AM,
1:00 – 2:00 PM,
2:30 – 3:30 PM,
4:00 – 5:00 PM
Interviews will be conducted via Microsoft Teams.
Desired Start Date: Monday March 9th; start date is flexible
Work location is hybrid, 2 days in office are required (Tuesday & Wednesday preferred) and 3 days working from home. (Candidate can be full time in office, if desired.)
Contract Length: 12 months.
• Contract may be extended as desired.
Skill | Required / Desired | Required Years of experience |
Exposure to Complex IT web Applications, within the past 5 years | Required | 5 Years |
Experience in gathering and documenting business feedback and incorporating changes into current processes | Required | 5 Years |
Experience working with multiple teams, internal and external, to support a project, its business processes and training needs. | Required | 5 Years |
Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations | Required | 5 Years |
Experience working as a liaison between the development team and project manager or business client in a software development project | Required | 3 Years |
Experience as a business process reengineer | Required | 2 Years |
Experience with Federal, State or local grant management systems | Required | 2 Years |
Experience with Azure DevOps; including creating User Stories and queries | Required | 1 Year |
Experience with Microsoft SharePoint | Required | 1 Year |
Experience developing wireframes, mockups, & prototypes in Figma or comparable design software | Highly Desired | 1 Year |
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