Data Center Technician (L3)-
Department: Data Center Operations
Location – On-Site Lowell, MA
Role Type: 12-Month Contract (W2)
**LIQUID COOLANT EXPERIENCE NEEDED**
Work Authorization Accepted:
US Citizen, Green Card, Green Card-EAD, TN, H-1B, E-3, H4-EAD, L2-EAD, OPT-EAD, CPT-EAD, TPS-EAD, STEM-EAD
About Our Client
Our client is a global technology solutions integrator supporting one of the world’s most advanced AI and high-performance computing organizations. They design, build, and manage complex infrastructure environments that power cutting-edge innovation in artificial intelligence, accelerated computing, and enterprise-scale cloud platforms. With operations supporting mission-critical infrastructure across the United States, they are known for delivering high-performance, highly resilient data center solutions for some of the most technically advanced companies in the world.
Job Description
We are seeking experienced Data Center Technicians (L3) with strong hands-on infrastructure experience, specifically in liquid cooling environments, to support a large-scale, high-performance computing (HPC) data center. This is not an entry-level role — candidates must be comfortable working independently in a production environment with enterprise-level servers, networking hardware, and cooling systems.
The technician will be responsible for rack and stack deployments, troubleshooting hardware issues, performing BIOS and Linux investigations, managing copper and fiber cabling, and supporting day-to-day operational activities within the data center. This role plays a critical part in maintaining uptime, capacity integrity, and operational efficiency in a highly advanced AI-driven infrastructure environment.
You will collaborate with infrastructure teams, vendors, and on-site operations personnel to ensure systems are deployed and maintained to the highest standards of reliability and performance.
Duties and Responsibilities
- Perform rack and stack of HPC servers and associated infrastructure.
- Support liquid cooling systems within the data center environment (required experience).
- Investigate and resolve hardware issues including hard drives, RAM, motherboard trays, and other field-replaceable units.
- Perform BIOS configuration, console access, and basic Linux OS troubleshooting.
- Install, label, and dress copper and fiber cabling (loose cabling, not structured).
- Troubleshoot copper and fiber connectivity issues.
- Execute data center change management activities including equipment moves and installs.
- Respond to remote hands requests and escort visitors when required.
- Perform inventory management, goods receiving, and asset audits.
- Deploy scripts and update configuration management systems.
- Manage hardware vendor support tickets and escalations.
- Maintain high standards of documentation and operational excellence.
Required Experience / Skills
- Experience in large-scale data center environments (Power, Space, Cooling, Equipment).
- Liquid cooling experience required (No Liquid Coolant experience will not be considered).
- Experience installing and troubleshooting enterprise-level servers, storage, and networking equipment.
- HPC server installation experience.
- Strong knowledge of Linux/UNIX (Ubuntu or RedHat) and basic command-line troubleshooting.
- Experience with Supermicro, Dell, or HPE servers.
- Experience with InfiniBand Fabric, Mellanox, or Arista hardware.
- Understanding of data center infrastructure including power distribution and cooling techniques.
- Strong copper and fiber cabling installation experience.
- Ability to troubleshoot hardware and networking issues independently.
- Proficiency in Microsoft Office, particularly Excel.
- Logical problem-solving skills and strong attention to detail.
Nice-to-Haves
- Experience in AI-focused or high-performance computing environments.
- Familiarity with large-scale GPU deployments.
- Experience working in highly regulated or mission-critical production environments.
- Experience with asset management and capacity planning tools.
Education
- Associate’s degree in Information Technology, Computer Science, or related technical field preferred.
- Equivalent hands-on data center experience will be considered in lieu of degree.
Pay & Benefits Summary
Pay Rate: $30–$40/hour (W2 Contract)
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