System Administrator
Remote • Posted 3 hours ago • Updated 3 hours ago
Refulgent Technologies Inc.
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Job Details
Skills
- Desktop Support
- System Administration
- Incident Management
- ServiceNow
- Windows OS
- Mac OS
- Microsoft O365
- Active Directory
- User Account Management
- CUPSS
- SCCM Imaging
- VPN Setup and Support
- VDI Support
- Network Troubleshooting
- Printer and Scanner Support
- Hardware Deployment
- Software Installation
- Wi-Fi Configuration
- Remote Support
- Asset Management
- Troubleshooting
- Customer Service
- Executive Support
- Video Conferencing Support
Summary
Job : System Administrator (Desktop Support Technician)
Location: Harrisburg, PA,USA
Responsibilities
Troubleshoot Windows and Mac operating systems
Support O365 and COTS/in-house applications
Install, configure, and test Wi-Fi, VPN, VDI
Desktop/laptop imaging using SCCM
Hardware setup (desktops, printers, scanners, video equipment)
Printer configuration and troubleshooting
Maintain network connectivity and local printing
Provide remote support using remote-control tools
Assist with conference room video technology
Coordinate vendor onsite repairs
Manage Active Directory accounts (create/modify/reset passwords)
Manage distribution lists
Use CUPSS for user provisioning
Deploy hardware and software
Support basic networking issues
Research and recommend modern technologies
Required Skills:
Strong knowledge of ServiceNow or asset management systems
Expert knowledge of Windows OS
Strong knowledge of Microsoft O365
Active Directory administration (user accounts, distribution lists, password resets)
SCCM imaging
VPN setup and troubleshooting
VDI support
Desktop hardware troubleshooting
Printer & scanner support
Wireless workstation setup
Excellent troubleshooting & problem-solving skills
Strong customer service & communication skills
Ability to work independently and in team environment
Ability to work under pressure
Good organizational skills
Professional etiquette
- Dice Id: 10379129
- Position Id: 795888
- Posted 3 hours ago
Company Info
About Refulgent Technologies Inc.
Founded in 2005 and headquartered in Charlotte, North Carolina, Refulgent Technologies Inc. is a trusted provider of IT staffing, consulting, and software development solutions. For nearly two decades, we’ve partnered with businesses across industries to deliver the right people, processes, and technologies that drive digital transformation.
Our Mission – To help our clients plan, design and deploy projects that provide unparalleled technical competitiveness, cost effectiveness, and long-term ROI.
Our Services
• IT Staffing & Contract Workforce Solutions
• Custom Software Development (Web, Mobile, Enterprise)
• Application Maintenance & QA Testing
• Project Management & IT Consulting
Industries We Serve
• Public Sector / Government
• Banking & Financial Services
• Insurance
• Retail & Manufacturing
• Energy & Utilities
• Healthcare
• Automotive & Technology
What Sets Us Apart
• Nearly 20 years of proven expertise.
• Hybrid delivery model: onsite, offsite, and offshore for flexibility and cost savings.
• Commitment to accountability, innovation, and client satisfaction.
• Strong track record of building long-term client and contractor partnerships.
Contract Staffing Needs
Project Management Professional (PMP Certified)
Architect - Enterprise, System, Application
Software Developer - .Net, Java, Power Automate, Salesforce
Data – Architect, Engineer, Administrator, Business Intelligence, Analytics
Cloud - Architect, Engineer (Azure, AWS)
Network – Architect, Engineer
Cyber Security - Architect, Engineer
IT Support – Desktop, Server Administrator
GIS (ArcGIS, ESRI)
UI/UX Designer, Developer
Scrum Master, Product Manager, Product Owner, Business System Analyst
Software Quality Analyst
AI/ML Engineer
Healthcare Specialist
Get in Touch
Discover how Refulgent Technologies Inc. can support your staffing and technology needs.
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