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Yesterday
812 years of experience as a Business Analyst, preferably in Customer Communication Management (CCM) or large-scale correspondence operations. Preferred: Hands-on experience with OpenText Exstream (Designer, Empower, Orchestrator) or any enterprise CCM platforms (Quadient, Messagepoint, GMC, Papyrus, etc.). Proven ability to write comprehensive BRDs, FRDs, user stories, and process maps, including data flows, decision logic, and communication rules. Strong understanding of batch, on-demand, a
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Full-time
Depends on Experience