Senior Backup Storage & SAN Engineer
Metalight Solutions Inc
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Job Details
Skills
- Dell
- NetWorker
- Data Domain
- Data Security
- Problem Management
- Regulatory Compliance
Summary
Roles & Responsibilities
Administer, configure, support, and optimize Dell NetWorker backup environments.
Manage NetWorker environment setup, installation, configuration, policy management, backup operations, restore/recovery, monitoring, reporting, maintenance, updates, security, and compliance activities.
Configure, monitor, troubleshoot, and support Dell Data Domain systems, including system setup, connectivity, performance, capacity, replication, and hardware-related issues.
Independently troubleshoot backup failures, restore issues, performance degradation, connectivity problems, and infrastructure incidents.
Perform end-to-end troubleshooting across the Host Data Protection Data Domain stack.
Support backup and recovery operations across physical servers, virtualized platforms, SAN, NAS, and storage environments.
Lead incident, service request, change, and problem-management activities within SLA-driven environments.
Perform root cause analysis and implement sustainable corrective actions.
Execute changes, upgrades, patching, maintenance, and infrastructure improvements in a controlled manner.
Proactively monitor backup infrastructure, capacity, jobs, alerts, health, and performance.
Coordinate complex technical issues with Dell, Wasabi, Acronis, and other OEM/vendor support teams.
Support high availability, replication, disaster recovery, and business-continuity initiatives.
Maintain runbooks, SOPs, technical documentation, operational reports, and stakeholder communications.
Must-Have Skills:
8+ years of relevant enterprise Backup / Data Protection / Storage experience
Dell NetWorker strong hands-on administration and troubleshooting
NetWorker installation, configuration, policy management, backup operations, restore/recovery, monitoring, maintenance, security, and support
Dell Data Domain hands-on system setup, configuration, monitoring, troubleshooting, capacity, replication, and performance management
Strong end-to-end troubleshooting across Host Data Protection Data Domain
Enterprise backup and recovery operations
Backup failure analysis, recovery validation, and performance troubleshooting
Linux/Unix and Windows server troubleshooting
Virtualization, SAN, NAS, and storage troubleshooting
Incident, Problem, Change, and Service Request Management
Root Cause Analysis (RCA)
SLA-driven production support experience
High availability, replication, Disaster Recovery, and Business Continuity concepts
OS patching, controlled change execution, monitoring, and infrastructure diagnostics
Strong documentation, communication, and stakeholder-management skills
Nice-to-Have Skills:
Wasabi backup / cloud storage integration experience
Acronis backup and recovery experience
Additional Dell data protection technologies and storage products
Automation or scripting experience for backup operations
Enterprise monitoring and observability tools
ITIL-based service management experience
Experience coordinating with OEM/vendor support teams for hardware and software incidents
Key Skills: Networker/PPDM/Data Domain/Cyber Vault/Avamar/Acronis and Some Python scripting language.
- Dice Id: 91172362
- Position Id: 9072556
- Posted 19 hours ago
Company Info
About Metalight Solutions Inc
Metalight Solutions is a modern talent solutions partner helping organizations across the US and Canada build high-performing teams through intelligent, scalable hiring solutions. We specialize in delivering top-tier talent across IT, Non-IT and Engineering domains, supporting businesses in fast-moving and competitive markets.
By combining high-level sourcing strategies, deep market intelligence, and human expertise, we identify candidates who are not only qualified, but aligned with business goals, culture, and long-term success. From Contract, C2C, Contract-to-Hire, to Permanent Hiring, we provide agile workforce solutions designed for today’s evolving business needs.
Our approach is built on speed, precision, and quality execution. With strong talent networks, data-driven recruitment strategies, and a delivery-focused mindset, we help clients close critical roles faster while maintaining hiring excellence.
We partner with startups, staffing firms, SMBs, and enterprise organizations, adapting seamlessly to diverse hiring models while ensuring transparency, responsiveness, and accountability at every stage.
At Metalight Solutions, we go beyond staffing, we enable growth by connecting businesses with the right talent, powered by technology and driven by results.
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